Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Amarillo
    Job Type : Contract
    Date: Friday, 23 August 2019
    Well known technology company hiring professional Document Specialist in Amarillo TX!

    Do you enjoy a fast-paced environment? Are you detail oriented? If so, this is the job for you!
    Job Site:Amarillo, TX 79103
    The Hours, Pay, & Perks:
    This call center is open between the hours of , Monday-Friday.8am- 5pm
    $11-$14 is the offered pay rate (can't guarantee which pay you will get, based on experience)
    This is a DIRECT HIRE position with full benefits starting immediately
    Great way to get your foot in the door with great company and gain new skills

    Skills/Experience Needed:
    * Ability to listen and interact with customers over the phone, handle complaints, process orders, provide information about company, take orders, other duties as assigned.
    * Responsible for providing excellent customer service support
    * Enters information into a customer information system
    * Able to work independently, must be detail oriented, and have excellent organizational skills
    * Transferring data from paper formats into computer files or database systems.
    * Typing in data provided directly from customers.
    Qualified candidates will be able to pass a Call Center audio assessment.

    Candidates must have positive attitude, willingness to learn and a great attendance record.

    Don't miss out on this amazing opportunity! Contact our team today!

    Apply To Get In Touch or Learn More:

    Choose the option that is most convenient to you to get the conversation started.

    · Click Apply to this advertisement
    · Email me at Austrilia.Portis@manpower.com w/ Resume
    · Text "TEXAS" to 414-982-1957 w/ Name & email

    I look forward to speaking with you!
  • Valid City, State or Zip Code: Lakeland
    Job Type : Contract
    Date: Friday, 23 August 2019
    Call Center Representatives Lakeland FL

    Manpower is seeking Call Center Customer Service Representatives for one of our clients in Lakeland! The Provider Relations Representative is responsible for answering inbound calls pertaining to workers compensation claims from medical providers. This is a permanent placement position.

    1st class starts on September 16th !!

    The Hours, Pay, & Perks:

    As a member of the provider relations team you will be making $12.00 per hour and have an opportunity to advance into a Level 2 and 3 representative team that comes with pay raises!

    Hours: We are open from 8am till 8pm ( Flexible to work 8am-4:30pm or 11:30am-8pm)

    Benefits include Medical, HSA, Vision, Care Flexible , Life AD&D, Dental, Disability , Supplemental Benefits, and PTO!

    Skills/Experience Needed:

    We are looking for candidates that are: : Professional, Upbeat, hardworking, have a friendly phone personality, good energy, and Flexible. Call Center / Customer Service experience is preferred, data entry experience will also be helpful since you will be notating calls and speaking at the same time.

    APPLY NOW !!
  • Valid City, State or Zip Code: Grand Rapids
    Job Type : Contract
    Date: Friday, 23 August 2019
    Steelcase is looking for a customer service oriented individual with excellent communication and problem solving skills to fill a position at the Grand Rapids Business Center on 44th St! This is a first shift position with potential to grow and develop with experience. Adaptability, motivation and the desire to improve and succeed is a must! Call center, project management, and independent clerical work experience a strong plus.

    Job Responsibilities:
    * Receive approximately 15 calls per day to enter and update work orders
    * Enter work order into system while on phone with customer
    * Receive and enter electronic orders in-between phone calls
    * Prioritize work and be a highly organized self-starter.
    * Work on multiple accounts/tasks simultaneously in an organized and consistent manner
    * Work supportively in a team environment
    * Work independently and stay on track
    * Always deliver quality customer service
    * Address difficult calls from upset clients and turn the call around for a positive outcome
    * Analyze issues and determine a good solution for problems, following through to outcome
    * Ultimate goal is multiple customer account ownership with the ability to attend meetings, manage work orders and their progress, and coming up with improvement plans, research tasks and problem resolution

    Minimum Requirements:
    * High school diploma or equivalent
    * One year minimum of experience in customer and client relations, call center, or equivalent experience in sales or telemarketing and customer support.
    * Excellent interpersonal and communications skills - verbal and written
    * Customer orientated with the ability to adapt and respond to various types of characters
    * Clerical and Personal Computing skills (Quick typing speed, familiarity with outlook, word and excel
    * Strong phone handling skills
    * Ability to multi task, prioritize, manage time and self-motivate
    * Problem solving and skills in solution resolution

    Key Competencies:
    * Listening skills
    * Problem analysis and problem-solving
    * Attention to detail and accuracy
    * Data collection and ordering
    * Customer service orientation
    * Adaptability and initiative
    * Stress tolerance
    * Motivated and curious - Self-motivated / self-driven
    * Time management and multitasking
    * Confident coming up with new ideas or searching for areas of improvement
  • Valid City, State or Zip Code: Scranton
    Job Type : Permanent
    Date: Friday, 23 August 2019
    Excellent Temporary to Hire Career Opportunity with a leading Business Advisory Firm. Our client, conveniently located in the Clarks Summit Area, is looking for someone who has at least two years of consultative Customer Service experience. The Customer Relations Representative will take inbound calls from clients subscribing to Benefits Programs such as Medical Benefits, Flexible Spending Accounts, COBRA and others, assisting with enrollment, explaining processes for claims, researching benefits available under each plan. Knowledge of insurance terminology or the willingness and ability to learn the terminology is a plus. The Representative needs to be empathetic and detail oriented to provide accurate information and create an excellent client experience. Also seeking a bilingual (Spanish) Agent. Differential will be paid for this skill.

    The starting pay rate for this position is $12.50 and an excellent benefits package is available after permanent hire. Hours of work are 9:00 am - 5:00 pm, Monday through Friday. The only exception would occur during Open Enrollment when the call volume increases. During Open Enrollment the Call Center is open from 8:00 am - 8:00 pm. Time worked during Open Enrollment can be performed from home. You would be working a shift starting as early as 8:00 am or one ending as late as 8:00 pm.

    If you would enjoy working in a smaller, friendlier contact center with a very positive attitude, please apply online at manpower.com today.
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Friday, 23 August 2019
    Our client is leading provider of Insurance and is seeking Customer Service Representative for their contact centre in Downtown Toronto.

    Job Details:
    1 year contract to start
    $17 per hour
    Hours between 8 am and 6 pm

    Responsibilities:
    * Manage 1-800 call center queue to answer customers' queries regarding licensing requirements
    * Obtain or provide information in situations requiring tact, diplomacy, or persuasion; deal with high tense or stressful situations
    * Provide a high level of service to customers
    * Ensure positive and effective relationships are maintained with customers, including regional directors and producers
    * Deliver professional and trusted service to clients and intermediaries
    * Build solid relationships both internally and externally and foster customer satisfaction and loyalty
    * Meet service, quality, and productivity, standards to ensure a positive client service experience and help to maximize service levels
    * Identify trends and patterns of client issues, and escalate to management
    * Complete and participate in ongoing training and education to remain current of product, industry, service, and administrative changes
    * Provide accurate client administration by processing standard financial and accounting entries and transactions timely and accurately
    * Proactively work to identify and correct semi-complex to complex issues, resolve complaints and concerns, coordinating with other staff and departments as required
    * Work with other team members to ensure a cohesive unit and consistent service
    * Understand multiple systems
    * Manage tight deadlines and address urgent cases
    * Manage customer expectations

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Arlington Heights
    Job Type : Contract
    Date: Friday, 23 August 2019
    Have you ever wondered what a company does with your old cell phone? Are you looking for an ENTRY LEVEL Call Center/Customer Service opportunity? Manpower is partnered with a company based in Arlington Heights--NORTHERN SUBURB OF CHICAGO in need of Customer Service Rep's to auto dial customers and ask simple questions about their cell phones.
    This opportunity is for 3 months with possibility for temp to perm.
    Pay: $13.00/hr
    Your Job Duties:
    Auto dialing customers for a call campaign
    Asking simple questions: name, phone #'s and other general information
    Entering data in company's data system
    Up to 30 calls per day
    Provide excellent customer service
    First Shift Hours: Mon-Fri 8:00am to 4:00pm
    If you are interested please reply with an updated resume to be considered for an immediate phone interview!!
  • Valid City, State or Zip Code: Alexandria
    Job Type : Contract
    Date: Friday, 23 August 2019
    Do you enjoy helping customers? Is your happy place is in the kitchen making great tasting food? You will enjoy this Line Cook position available in the Alexandria Area. Your day will be busy as you complete pre-order food prep, accurately and satisfactorily preparing customer food orders per requests, assisting with event food preparation and other culinary duties as needed. Bring your willingness to learn, desire to please the customer and love for food preparation to be successful in this role. Want more information? Call Deb @ Manpower to learn more.
  • Valid City, State or Zip Code: South Miami
    Job Type : Contract
    Date: Friday, 23 August 2019
    Manpower has immediate opening for a Customer Service Representative in Cutler Bay, Miami, FL.

    What's in it for you?

    o Start Date - Monday, Sept. 30, 2019

    o $11.00 per hour

    o 11:00am to 10:00pm plus weekends (40 hours)

    o Temp-to-perm

    o Can earn up to $400 incentives/month

    What is the job?

    Provides front line, direct contact with customers when filing claims over the phone.
    - Informs customers of the organization's products and/or services.

    Primary Job Accountabilities/Responsibilities
    - Files claims by collecting pertinent information from customers.
    - Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
    - Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
    - Processes and determines coverage by reviewing forms and other applicable records.
    - Maintains professionalism and effectively interacts with all contacts, both internal and external.
    - Maintains department quality standards and performs job duties as directed by supervisor

    What you bring to the job?

    * Prior customer service experience

    * High School Diploma or GED
    * Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact our recruiters at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Morgantown
    Job Type : Contract
    Date: Thursday, 22 August 2019
    Manpower has a great Customer Service Representative opportunity for qualified candidates. As a customer service representative, you will handle inbound customer calls, provide information on products, document and update customer records, etc. You must have the ability to mutli-task while providing solutions for customers experiencing problems. Insurance experience preferred but not required. Candidate must be computer literate and have excellent communication skills. Candidates goal must to be to become licensed in insurance.
    REQUIREMENTS:
    -Customer Service/Sales experience.
    -Submit to Background Check.
    -Submit to Drug Screening.
    Who is Manpower?
    Locally owned, but globally connected, Manpower is a full-service staffing and recruiting company. Manpower connects qualified candidates with regional employers throughout West Virginia, Ohio, Kentucky and beyond. With 10 regional locations, Manpower has your job search covered!
    Want to learn more? Visit us on the web at Manpower.com or check us out on Facebook @WVManpower.
  • Valid City, State or Zip Code: North York
    Job Type : Contract
    Date: Wednesday, 21 August 2019
    Bonjour! We are currently looking for a BILINGUAL (FR/ENG) Customer Service Representative for one of our client in the banking industry located in North York! Here are some details:

    What you would be doing:

    The Precious Metals/Foreign Cash Support Agent is accountable to perform after sales service and customer service/technical support for Precious Metals and Foreign Cash Online products and services for both internal and external customers. The Support Agent is accountable for understanding the customer needs and taking responsibility for the execution of customer requests, providing relevant recommendations when appropriate and ensuring the highest degree of customer service.

    What the manager is looking for:

    o Extensive Customer Service skills Written and voice
    o Experience in Microsoft Office (specifically Excel, Word and Outlook)
    o Problem Solving Skills
    o Bilingual in FRENCH & ENGLISH
    o Great time management skills

    Pay rate: $20.15/hour!
    Working hours: Anytime between 7 am - 9 pm from Monday to Friday
    6 months contract!
  • Valid City, State or Zip Code: Edmonton
    Job Type : Permanent
    Date: Wednesday, 21 August 2019
    Manpower is currently looking to hire Bilingual Customer Service Representatives for a permanent opportunity for one of our clients located in Edmonton.
    Hours: Mon-Thu, 6am-8pm, Fri-6am-5pm, Sat, 7am-1pm
    Duties and Responsibilities:
    * Assist and answer general customer inquiries
    * Perform a variety of customer/dealer service requests (electronic/paper)
    * Provide superior service on each customer/dealer/employee interaction
    * Provide solutions to customer/dealer concerns while maintaining positive and professional conduct.
    Qualifications:
    * Must be fluent in both French and English
    * Previous experience working in a call center (Inbound / Outbound calls) is required
    * Having experience in collections with accounts will be an asset.
    * Highshool Diploma or Equivalent is required
    * Strong communication skills both written and verbal (French and English)
    * Proficient in using technology and computers
    * Able to multi-task and work in a team environment
    * Valid Class 5 license and own vehicle is required

    Our client is proud of their competitive compensation package, quarterly bonus and pension plan. They also offer comprehensive benefits package, tuition reimbursement program and modern office amenities, including free access to the fitness room.
    To apply to this position, send your resume to gurleen.salaria@manpower.com or call us at 587-926-0831.
    Follow us on Facebook (ManpowerAlberta), Instagram (Manpower.AB), Twitter (ManpowerAB) & LinkedIn (ManpowerAB) for more information on our current Companies and Job Postings.
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Wednesday, 21 August 2019
    Position: Inbound Call Center
    Location: Tempe
    Pay: $15.00 to $15.87 hourly depending on project
    Schedule: Monday-Friday (shifts vary per project)
    Length: Contract with potential Temp to Hire

    Start Date: Sept 2019. Will train for 4 to 5 weeks

    Job Description: Inbound Call Center. They will be taking calls from employees to offer them assistance with open enrollment. Ideal candidate will have 1+ year of customer service/call center. Anyone with benefits experience a PLUS

    Required: Background and Drug Screen
  • Valid City, State or Zip Code: Amarillo
    Job Type : Contract
    Date: Wednesday, 21 August 2019
    Well known technology company hiring professional Document Specialist in Amarillo TX!

    Do you enjoy a fast-paced environment? Are you detail oriented? If so, this is the job for you!
    Job Site:Amarillo, TX 79103

    The Hours, Pay, & Perks:
    This call center is open between the hours of 8am and 8pm, Monday-Friday.
    $11-$14 is the offered pay rate (can't guarantee which pay you will get, based on experience)
    This is a DIRECT HIRE position with full benefits starting immediately
    Great way to get your foot in the door with great company and gain new skills

    Qualified candidates will be able to pass a Call Center Environment audio assessment.

    Skills/Experience Needed:
    * Ability to listen and interact with customers over the phone, handle complaints, process orders, provide information about company, take orders, other duties as assigned.
    * Responsible for providing excellent customer service support
    * Enters information into a customer information system
    * Able to work independently, must be detail oriented, and have excellent organizational skills
    * Transferring data from paper formats into computer files or database systems.
    * Typing in data provided directly from customers.

    Candidates must have positive attitude, willingness to learn and a great attendance record.

    Don't miss out on this amazing opportunity! Contact our team today!

    Apply To Get In Touch or Learn More:

    Choose the option that is most convenient to you to get the conversation started.

    · Click Apply to this advertisement
    · Email me at Austrilia.Portis@manpower.com w/ Resume
    · Text "TEXAS" to 414-982-1957 w/ Name & email

    I look forward to speaking with you!
  • Valid City, State or Zip Code: Waterville
    Job Type : Temporary
    Date: Wednesday, 21 August 2019
    Customer Service Reps (Waterville)
    Our client, a reputable local non-profit agency in Waterville, is now hiring Customer Service Representatives! Put your administrative and customer service skills to use in a friendly and professional environment while doing rewarding work that helps members of the local community.

    What's in it for you?
    -Full time, long-term employment
    -$13.16/hour, paid weekly
    -Excellent Monday-Friday schedule working 8am-4:30pm
    -Great work environment

    What will you be doing?
    -Meeting with clients face-to-face or over the phone to complete intake applications
    -Collecting the required information and application materials to determine eligibility for programs
    -Assisting with the scheduling of client appointments
    -Performing data entry, and maintaining accurate daily counts of approved and denied applications

    What will you bring to the job?
    -At least 3 years of clerical/office experience, including accurate keyboarding and math skills
    -Strong typing and computer skills, including the ability to create documents and reports
    -A valid driver's license, and the ability to travel to within the company's service areas as required
    -Strong interpersonal, verbal, and written communication skills
    -Ability to successfully complete pre-employment screenings, including background and MVR checks

    Let's try to put an end to your job search by applying today. Contact a team member today by applying online, calling 207-622-1535, or texting "Customer Service" to 207-560-0909.
    You can also find all of our open positions by visiting www.ManpowerMaine.com. We look forward to working with you!

    You'll love working with Manpower - here's what one of our associates had to say about their experience: "Manpower helped me get a job that I love - thank you!" - K.R., Biddeford
  • Valid City, State or Zip Code: Moncton
    Job Type : Contract
    Date: Wednesday, 21 August 2019
    Do you have experience in a Call Center environment, Customer Service positions, or Administrative roles, and are looking for a new opportunity? Manpower has the challenges you've been looking for.

    On behalf of our clients, Manpower is hiring for all types of Customer Service/Administration positions in the Moncton area.

    *Are you looking for full time hours?
    *Do you need a set schedule that is consistent from week to week?
    *Are you skilled in clerical tasks and have customer service experience?
    *Do you have a clear criminal record?

    Apply today for these exciting opportunities!

    Manpower offers associates valuable work experience, opportunities for training & development, and professional advice. Manpower also has great perks for associates including discounts on hotels, home & auto insurance, apparel, and much more!
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

    We love referrals! Refer a friend to Manpower and earn a Referral Bonus if they get hired!
  • Valid City, State or Zip Code: Mountain View
    Job Type : Contract
    Date: Wednesday, 21 August 2019
    We are currently in need of greeters in our Mountain View location! We are looking for someone who is not afraid to try new things and loves to make people feel at home!
    Days: Monday through Friday
    Hours: 6:30 am to 3:00 pm
    Pay: $20 per/hr

    Job Duties:
    *Provide guest and greeting services at specified locations throughout our client's offices in Mountain View during working hours
    *Welcome visitors throughout our campuses
    *Direct visitors to the tourist hot spots in our Mountain View campus
    *Acts as a deterrent for unexpected guests
    *Immediately and appropriately escalated any suspicious activity to our client's Security in the manner directly by the client.
    *Associate to provide metrics on daily interactions with client population.
    *Must be able to stand outside for long periods of time
    *Must be able to work well under pressure and be able to deal with difficult people

    Benefits:
    *Meals are provided daily (Breakfast, lunch and dinner)
    *Medical/dental insurance available
    *Gym Facilities available
    *Weekends and major holidays off
  • Valid City, State or Zip Code: Cookeville
    Job Type : Contract
    Date: Wednesday, 21 August 2019
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate Job Titles Include: Customer Service Representative; Call Center Representative; Contact Center Agent.
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Wednesday, 21 August 2019
    Customer service representative (Contract)

    The bilingual Customer Representative will be responsible for managing all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Customers may be internal or external with requests of varying degrees of complexity.
    Must have strong interpersonal, customer service and communication skills
    The work environment is challenging, fast-paced depending on the period, professional but relaxed in an insurance field.

    Description:
    1-2 years of experience of Customer Service
    Calls will be about information requests, case information requests, and information on medical coverage.
    Contractors will handle different requests
    All inquiries will be over the phone and questions will be answered directly during the calls, or after some research.

    Qualifications:
    Excellent communication skills in French and in English
    Enjoy searching for information
    Ability to multitask
    Details oriented
    Computer savvy

    Hours of operation:
    The shift will be from 8:00 pm - 8:00 pm (Monday to Friday).

    Pay Rate
    $19.00 per hour

    Représentant Service à la clientèle (contrat)

    Le représentant au service à la clientèle est responsable de la gestion des demandes des clients par téléphone, par courriel, prise de commandes et suivis. Les clients peuvent être soit externes soit internes et leurs demandes peuvent être variées de la plus simple à la plus complexes. Ce poste requiert de fortes habiletés interpersonnelles et de communication.
    L'environnement de travail et professionnel et présente des défis dans le domaine de l'assurance.

    Description :
    1 à 2 années d'expériences en service à la clientèle
    Les appels concernent des demandes d'information sur la couverture médicale et des requêtes sur ces cas particuliers.
    L'agent aura à traiter des demandes diverses
    Les réponses aux requêtes se feront durant l'appel après avoir fait les recherches nécessaires.

    Compétences :
    Excellentes habiletés en français et en anglais
    Aimer faire de la recherche d'information
    Habile pour le multitâches
    Orienté détails
    À l'aise en informatique

    Horaire de travail :
    L'horaire de travail est de 8h à 20h du lundi au vendredi.
    Salaire
    19,00$ par heure
  • Valid City, State or Zip Code: Cookeville
    Job Type : Contract
    Date: Tuesday, 20 August 2019
    Are you organized? Have great verbal/ phone communication skills? Are you looking for steady hours and weekly pay checks? Manpower has immediate openings for an administrative assistant.

    What's in it for you?

    * Weekends OFF
    * Monday - Friday | 8:00 am - 5:00 pm
    * $10.00 to $12.00 HR based on expeerience
    * Temporary to hire, based on performance

    What is the job?
    * Responsibilities Answer and direct phone calls
    * Organize and schedule meetings and appointments
    * Maintain contact lists
    * Produce and distribute correspondence memos, letters, faxes and forms
    * Assist in the preparation of regularly scheduled reports
    * Develop and maintain a filing system
    * Order office supplies
    * Book travel arrangements
    * Submit and reconcile expense reports
    * Provide general support to visitors
    What you bring to the job?
    * Proven admin or assistant experience
    * Knowledge of office management systems and procedures
    * Excellent time management skills and ability to multi-task and prioritize work
    * Attention to detail and problem solving skills
    * Excellent written and verbal communication skills
    * Strong organizational and planning skills
    * Proficiency in MS Office
    * High school diploma or equivalent (such as a GED)
    * Must pass a Background Check & Drug Screen

    Why work with Manpower?
    * Weekly pay checks
    * Benefits-Including 401K
    * Option to take free college courses & skills training
    * Referral bonus opportunity

    We E-Verify!

    Apply now at www.manpower.com
    Or call a career coach at 931-526-9040
    Follow us on Facebook: @ManpowerCookeville
  • Valid City, State or Zip Code: Oakville
    Job Type : Permanent
    Date: Tuesday, 20 August 2019
    Our growing Oakville client who is a leader in the financial industry is looking for a Bilingual Customer Service Representative to join their team. The ideal candidate will have a minimum of 1-2 years related experience and will be responsible for answering all telephone and email inquiries from customers, and internal personnel relating to active, up-to-date lease contracts. The position also involves following up for expired insurance certificates. Team members in this role receive exposure to a large number of internal processes and departments.

    Requirements:
    The successful applicant will have a strong attention to detail and have the ability to work well under pressure and tight deadlines. A positive attitude with the ability to work well both in a team environment as well as individually is crucial. The applicant must be able to remain calm under pressure in a deadline oriented environment, with the capability to effectively manage competing priorities and timelines.
    The successful candidate must be organized and accurate. Strong written and oral communication skills are required and proficiency in Microsoft Office is a must.
    Qualifications:
    Applicants must have 1-2 years of experience in a similar role.
    Bilingualism in French, both oral and written is required.
    Please note this is a permanent opportunity Monday-Friday 9am-5pm.

    If you are interested in this fantastic opportunity then please email your resume directly to charla.sevitti@manpower.com asap.