• Location: Jacksonville Beach
    Job Type : Contract
    Date: Wednesday, 17 October 2018
    Work Schedule: Mon-Fri 8:00am-5:00pm
    Job Description:
    The New Business Data Entry Team keys, reviews and issues all New Business Applications.
    This position will focus on quality review of new business applications that have been scanned into the system. The clerk will be responsible for reviewing the application to ensure that all information is correct and complete, making corrections as necessary.
    Candidates will need to have excellent research and analytical skills. This is the main function of this position.
    In addition, all candidates will be trained to enter new business applications from agents, and submitting the contract to various areas of Allstate for review and approval.
    Key responsibilities will be data entry, quality review and issuance of applications.
    This is a production environment requiring at least 80 applications per day with minimal errors (3% or less).

    Qualifications include 8,000 plus keystrokes per hour, with 3% or less error rate.
    Windows knowledge/ability to work within multiple systems
    Ability to work in a production environment
    Comfortable with Microsoft Office and Outlook

    This position will require overtime as we approach 4th quarter.
    Excellent attendance is required along with a professional demeanor.
  • Location: Toronto
    Job Type : Contract
    Date: Monday, 15 October 2018
    Our client in the insurance industry is looking for an action-oriented individual with strong team building, relationship management, and problem solving skills to join its fast paced team as a Case Manager for a 1 year contract.

    In this role, you will be responsible for the assessment of disability claims, the development of specific case management plans, and key decisions. These duties rely on your sound analysis of disability contracts and your ability to think strategically while applying sound judgment.

    Your responsibilities will include:
    * Assessment of disability claims including the identification, and analysis of medical, contractual, and eligibility information
    * Development of case management plans
    * Consistent interaction with Claimants and Clients
    * Development of case management plans
    As the preferred candidate, you will possess:
    * Previous Disability Case Management experience
    * Analytical skills with a strong attention to detail - particularly with numbers, spelling and grammar;
    * Excellent problem-solving and decision making skills
    * The skills to multi-task, prioritize, and work in a fast paced environment;
    * Very strong written and verbal communication skills, with the ability to effectively deliver difficult messages to clients by telephone and in the form of very detailed letters of explanation;
    * Intermediate PC skills - including data entry, MS Word and MS Excel
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Vancouver
    Job Type : Contract
    Date: Monday, 15 October 2018
    Our client in the insurance industry is looking for an action-oriented individual with strong team building, relationship management, and problem solving skills to join its fast paced team as a Short Term Disability Case Manager for a 1 year contract.

    In this role, you will be responsible for the assessment of short term disability claims, the development of specific case management plans, and key decisions. These duties rely on your sound analysis of disability contracts and your ability to think strategically while applying sound judgment.

    Your responsibilities will include:
    * Assessment of short term disability claims including the identification, and analysis of medical, contractual, and eligibility information
    * Development of case management plans
    * Consistent interaction with Claimants and Clients
    * Development of case management plans
    As the preferred candidate, you will possess:
    * Previous Short Term Disability Case Management experience
    * Analytical skills with a strong attention to detail - particularly with numbers, spelling and grammar;
    * Excellent problem-solving and decision making skills
    * The skills to multi-task, prioritize, and work in a fast paced environment;
    * Very strong written and verbal communication skills, with the ability to effectively deliver difficult messages to clients by telephone and in the form of very detailed letters of explanation;
    * Intermediate PC skills - including data entry, MS Word and MS Excel
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Waterloo
    Job Type : Contract
    Date: Monday, 15 October 2018
    Our client in the insurance industry is looking for an action-oriented individual with strong team building, relationship management, and problem solving skills to join its fast paced team as a Case Manager for a 1 year contract.

    In this role, you will be responsible for the assessment of disability claims, the development of specific case management plans, and key decisions. These duties rely on your sound analysis of disability contracts and your ability to think strategically while applying sound judgment.

    Your responsibilities will include:
    * Assessment of disability claims including the identification, and analysis of medical, contractual, and eligibility information
    * Development of case management plans
    * Consistent interaction with Claimants and Clients
    * Development of case management plans
    As the preferred candidate, you will possess:
    * Previous Disability Case Management experience
    * Analytical skills with a strong attention to detail - particularly with numbers, spelling and grammar;
    * Excellent problem-solving and decision making skills
    * The skills to multi-task, prioritize, and work in a fast paced environment;
    * Very strong written and verbal communication skills, with the ability to effectively deliver difficult messages to clients by telephone and in the form of very detailed letters of explanation;
    * Intermediate PC skills - including data entry, MS Word and MS Excel
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Montr��al
    Job Type : Contract
    Date: Monday, 15 October 2018
    Gestionnaire de l'absentéisme

    Le service de Gestion Intégrée des Absences est à la recherche de personnes axées sur le service à la clientèle qui se joindront à son équipe dynamique en tant que Gestionnaire de dossiers, Gestion Intégrée des Absences. Relevant du chef de section, le Gestionnaire de dossiers sera responsable de développer, mettre en place et faire le suivi de plans de gestion visant à réduire la durée des absences au travail des employés. Ce poste contribue à la profitabilité globale de l'assurance collective en facilitant le retour au travail des employés de nos titulaires de contrats. Le poste est basé à Montréal.

    Responsabilités
    Élaborer, superviser et mettre en place des services novateurs de gestion de dossiers axés sur la diminution de la durée des absences du travail des employés des titulaires de contrat.
    Déterminer et résoudre les problèmes liés à l'absence et au lieu de travail en communiquant directement, notamment par téléphone, avec les titulaires de contrat, les employés, les médecins et autres professionnels de la santé.
    Gérer les éléments médicaux et non médicaux ainsi que les cas complexes en utilisant un plan axé sur les objectifs.

    Qualifications :
    Diplôme en soins infirmiers, en santé du travail, en kinésiologie, en réadaptation ou une discipline connexe
    1 à 2 ans d'expérience dans le domaine
    Connaissance en santé et sécurité au travail
    Bonne compréhension de la terminologie médicale
    Connaissances informatiques avancées
    Maîtrise du français et de l'anglais, autant à l'oral qu'à l'écrit
    Expérience en tant que gestionnaire de dossiers, un atout
    Connaissance en réadaptation professionnelle et en assurance invalidité un atout

    Qualités et informations
    Offrir un excellent service à la clientèle et une bonne capacité d'écoute
    Avoir d'excellentes aptitudes en négociation
    Capacité d'analyse et d'organisation
    Aptitude à la prise de décisions
    Capacité de déterminer rapidement les problèmes pertinents et les besoins des intéressés
    Durée du contrat : 1 year.
    Lieu de travail : Centre-ville de Montréal

    Absence manager
    Case Manager

    The Absence Management Solution is looking for a self-motivated individual to join their team as a Case Manager. Reporting to the supervisor and in collaboration with the return to work specialist the Case Manager will be responsible for developing, monitoring and implementing innovative vocational rehabilitation services and goal orientated rehabilitation plans for claimants in receipt of short and long term disability benefits. You will be in direct contact/meeting with policyholders, claimants, physicians and other health care professionals in order to facilitating more timely return to work for claimants

    Qualifications:
    Degree in a Health Related program such as nursing, kinesiology, rehab or other related field
    1 to 2 years on relevant experience
    Excellent written and oral communication skills in English and in French
    PC skills - Windows, Word and Excel
    Knowledge of medical terminology

    Quality and information:
    Customer service * Negotiation skills * Excellent interpersonal and conflict management skills * Proven analytical, organization, creativity and decision making skills
    Duration of the contract: 1 year
    Work location: Downtown Montreal
  • Location: Wilkes Barre
    Job Type : Contract
    Date: Tuesday, 09 October 2018
    Are you good with communicating, over the phone, with insureds, agency personnel, claimants, providers, vendors? Are you looking temp to hire call center job with no sales involved, NO WEEKENDS and all major holidays off?

    Job Description:
    * Answer customer's questions and if unable to answer their questions, direct them to the appropriate person
    * Taking New Claims calls and entering the information using proper spelling, grammar, and punctuation
    * Check voice mail, Customer Service Requests, and Policy Service Center Requests at scheduled times
    * Utilize the Department Procedure Manual as appropriate
    * Utilize Software, Internet, and Agency Service Center to answer caller requests by accessing the appropriate information from the system

    What we offer:
    * Excellent working hours (we operate between the hours of 8am and 7:30pm M-F)
    * Generous amount of vacation and sick time
    * 401k with company match and profit sharing
    * Tuition reimbursement
    * A competitive health care package
    * Pay rate is 13/hr

    What you offer:
    * Excellent oral and written communication skills
    * Attention to detail and accuracy are essential for this role
    * Proficient use of a computer
    * Minimum of a high school diploma or the equivalent and previous customer service, telephone, or related experience is required
    * Willing to take and pass a background screening

    If you are interested please reach out to one of our recruiters at 570-825-5661 and they will be able to help you. If you know anyone else that would be interested please let us know. We love referrals.
  • Location: Jacksonville
    Job Type : Contract
    Date: Tuesday, 09 October 2018
    MUST BE LICENSED! 1- 2 month contract position with Allstate Benefits

    Inbound/Outbound Enrollment Center
    Job Description
    An Inbound and Outbound Enrollment Center handles both inbound calls from the customers and will make outbound calls to enroll the customers utilizing provided scripts. We are looking for individuals that can handle both incoming and outgoing calls from the customers that will be able to professionally advise our clients on the company insurance benefits being offered to them, enroll them in those benefits, answer questions and inquiries, troubleshoot problems, provide information and handle complaints regarding the organization's products or services and increase product penetration by encouraging the customer to consider other plans offered by the company. The job duties include but are not limited to:

    Answering phones from customers professionally and responding to customer inquiries and complaints.
    Making outbound calls to encourage enrollment
    Ability to overcome objections and present company products
    Researching required information using accessible resources.
    Handling and resolving customer complaints regarding product sales to customer service problems.
    Providing customers with the organization's service and product information.
    Identifying, escalating priority issues
    Routing inbound calls to the appropriate resources.
    Following up complicated customer calls where required.
    Completing call logs and call reports as necessary and updating them in the database.
    Obtaining and evaluating all relevant data to handle complaints and inquiries.
    Recording details of comments, inquiries, complaints, and actions taken.
    Managing administration, communicating and coordinating with internal departments.
    Resolve customer issues professionally

    Skills and Specifications
    Technical expert in related computer applications.
    Familiar with Enrollment system not required but preferred
    Great communication skills as well as ability to work with others in close manner.
    Good keyboard skills and impressive telephone etiquette.
    Able to react effectively and calmly in emergencies
    Able to maintain customer confidentiality.
    Positive Attitude
    Related product knowledge.
  • Location: St. Petersburg
    Job Type : Contract
    Date: Wednesday, 03 October 2018
    **Pay Rate: $16.35
    **VPS Claims Assessment Test Results required to be considered**

    Provide claim adjudication and problem resolution in the VPS Contact Center - 90%
    1. Responds to and resolves issues encountered by clients and customers in a timely and positive manner. This involves mostly inbound calls, but may also include outbound calls, email, fax and chat
    2. Ensures that all customer/client requests are responded to in a timely manner, and meaningful solutions are proposed and implemented
    3. Adheres to standards for effective job performance and development
    4. Gains and maintains in-depth understanding of VPS products, clients, systems and applications
    5. Ensures compliance with ISO, SOX, PCI and other applicable internal and external audits and/or contractual obligations
    6. Adjust and document all claims within departmental standards and in accordance to applicable laws and policy provisions to ensure compliance with all Department of Insurance Regulations
    7. Process claims with accuracy to confirm coverage by reviewing all available tools including contract and web based applications to resolve complex issues and refer any issues as necessary to senior level adjusters or supervisor
    8. Adjudicate claims with accuracy, by working directly with the repair facility, inspection and parts vendors and multiple other resources to ensure proper claims adjudication within departmental standards
    9. Document reasons for denial or authorization of claim in accordance with policy conditions and quoting policy language to the correct parties in a timely manner within authority level and seek approval when above authority

    Process improvements and personal development - 10%
    1. Partakes in, and adheres to, training programs and quality assessment standards for effectiveness in supporting departmental goals and objectives
    2. Actively participates in the development of personal performance management plans
    Basic Qualifications:
    * High school diploma or GED required
    * 2 years of automotive technician or service advisor or parts experience recommended but not required
    * 2 years of computer experience using multiple windows applications recommended but not required.

    Other Requirements
    * Excellent written and verbal skills to communicate with team members, management, customers, counselors and other employees of the organization
    * Strong customer service skills
    * Ability to work with frequent interruptions and under deadlines
    * Ability to work collaboratively with others to generate ideas or resolve problems
    * Ability to present a professional image
    * Ability to establish courses of action to ensure efficient completion of work
    * Ability to think creatively and make decisions based on incomplete information
    * Ability to process time sensitive data and information from multiple sources, including data from mainframe systems, makes decisions based on this data, and to effectively communicate the related required actions to a broad audience
    * Ability to quickly adapt to change, proactively recognize process improvement opportunities and be able to work independently as well as in a team setting
    * Proficiency of computer navigation and Microsoft Office 2003 or later versions & Microsoft Windows XP or later versions
    * Ability to pass licensing requirements within 18 months and maintain appropriate licenses
  • Location: Winston Salem
    Job Type : Contract
    Date: Friday, 28 September 2018
    Do you have a passion for customer service?!?! Have a background in Health care?!? If you are looking for a new opportunity, look no further! Manpower is looking to bring on experienced Pharmacy Technicians for our client in Winston Salem, NC! This position is Monday-Friday 8:00am-5:00pm NO WEEKENDS!!

    As an employee of Manpower, we offer FULL benefits and competitive wages!
  • Location: Halifax
    Job Type : Contract
    Date: Tuesday, 25 September 2018
    Our client in the insurance industry is looking for an action-oriented individual with strong team building, relationship management, and problem solving skills to join its fast paced team as a Long Term Disability Case Manager for a 1 year contract.

    In this role, you will be responsible for the assessment of short term disability claims, the development of specific case management plans, and key decisions. These duties rely on your sound analysis of disability contracts and your ability to think strategically while applying sound judgment.

    Your responsibilities will include:
    * Assessment of long term disability claims including the identification, and analysis of medical, contractual, and eligibility information
    * Development of case management plans
    * Consistent interaction with Claimants and Clients
    * Development of case management plans
    As the preferred candidate, you will possess:
    * Previous Long Term Disability Case Management experience
    * Analytical skills with a strong attention to detail - particularly with numbers, spelling and grammar;
    * Excellent problem-solving and decision making skills
    * The skills to multi-task, prioritize, and work in a fast paced environment;
    * Very strong written and verbal communication skills, with the ability to effectively deliver difficult messages to clients by telephone and in the form of very detailed letters of explanation;
    * Intermediate PC skills - including data entry, MS Word and MS Excel
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Halifax
    Job Type : Contract
    Date: Tuesday, 25 September 2018
    Are you looking for a role that complements your strong relationship management skills, utilizes your problem solving abilities, while involving your education and experience in health sciences? Manpower has an opportunity for you. Landing your dream job is humanly possible.

    Our clients' Absence Management Solution department is looking for a self-motivated individual to join their team as a Case Manager. Reporting to the supervisor and in collaboration with the Return-to-Work specialist the Case Manager will be responsible for developing, monitoring and implementing innovative vocational rehabilitation services and goal orientated rehabilitation plans for claimants in receipt of short and long term disability benefits.
    You will be in direct contact/meeting with policyholders, claimants, physicians and other health care professionals in order to facilitating more timely return to work for claimants.
    The Ideal Candidate will bring:
    * Related University degree, Accredited Rehabilitation Professional (ARP) and/or Canadian Certified Rehabilitation Counselor (CCRC) eligibility
    * Excellent written and oral communication skills in English and in French (Bilingual preferred not required)
    * PC skills - Windows, Word and Excel
    * Knowledge of medical terminology
    * Customer service
    * Negotiation skills
    * Excellent interpersonal and conflict management skills
    * Proven analytical, organization, creativity and decision making skills

    This is your opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. Manpower's reach and resources bring you career options you couldn't find on your own. We're experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle. The age of you has begun.
  • Location: South Point
    Job Type : Temporary
    Date: Tuesday, 25 September 2018
    General responsibilities: Must have completed the appropriate insurance licensing and training - Possess strong organizational skills, organize and prioritize work assignments - Applicable computer skills with a variety of Microsoft Office software - Learn and apply customer service philosophy - Sales - Develop Leads and schedule appointments - Identify customer needs - Market appropriate products and services - Establish client relationships and follow up with customers as needed - Provide prompt accurate and friendly customer service, verbally and face to face - Respond to inquiries regarding insurance, availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification - Establish and meet marketing goals - Educate customers about insurance options - Must be able to pass a background check.
  • Location: Winnipeg
    Job Type : Contract
    Date: Monday, 24 September 2018
    Our client in the insurance industry is looking for an action-oriented individual with strong team building, relationship management, and problem solving skills to join its fast paced team as a Long Term Disability Case Manager for a 1 year contract.

    In this role, you will be responsible for the assessment of long term disability claims, the development of specific case management plans, and key decisions. These duties rely on your sound analysis of disability contracts and your ability to think strategically while applying sound judgment.

    Your responsibilities will include:
    * Assessment of long term disability claims including the identification, and analysis of medical, contractual, and eligibility information
    * Development of case management plans
    * Consistent interaction with Claimants and Clients
    * Development of case management plans
    As the preferred candidate, you will possess:
    * Previous Long Term Disability Case Management experience
    * Analytical skills with a strong attention to detail - particularly with numbers, spelling and grammar;
    * Excellent problem-solving and decision making skills
    * The skills to multi-task, prioritize, and work in a fast paced environment;
    * Very strong written and verbal communication skills, with the ability to effectively deliver difficult messages to clients by telephone and in the form of very detailed letters of explanation;
    * Intermediate PC skills - including data entry, MS Word and MS Excel
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Durham
    Job Type : Contract
    Date: Friday, 21 September 2018
    Do you have a passion for customer service?!?! Have a background in Healthcare?!? If you are looking for a new opportunity, look no further! Manpower is looking to bring on experienced Pharmacy Technicians for our client in Durham, NC! This position is Monday-Friday 8:00am-5:00pm NO WEEKENDS!!

    As an employee of Manpower, we offer FULL benefits and competitive wages!

    If you have experience as a Pharmacy Technician, and looking for join a prestigious company, apply now!!
  • Location: Albany County , Warren County , Rensselaer County , Schenectady County , Saratoga County
    Job Type : Temporary
    Date: Tuesday, 18 September 2018
    Customer Support Agent Shift Schenectady, NY area Have experience in an insurance office, call center or customer service environment? Looking for steady day shift work with weekly pay? Manpower has immediate openings for a Customer Support Agent on 1st shift. What’s in it for you? • Full time hours • Day shift: M-F 9am-6pm • Wages starting at $14.25 per hour • Permanent job opportunity for the right professional What is the job? • Interacting with customers via phone to provide information in response to inquiries about products and services • Handling and resolving complaints as they arise • Working with a variety of medical insurance types • Obtaining referrals/authorizations for medical care • Data entry as well as and performing additional responsibilities as assigned What do you bring to the job? • Experience with computer programs including MS office specifically Word & Excel • Excellent telephone communication skills, strong problem solving skills accompanied by effective written and verbal communication skills • Associate degree or equivalent • Ability to pass a drug screen and back ground check • Familiarity with healthcare benefits and/or medical terminology • Experience in positions where adherence to strict confidentiality is required • Prior healthcare, health insurance or call center experience preferred Manpower specializes in hiring here in the Capital Region area. We fill jobs that are temporary, temporary to hire, direct hire and short term assignments. We love referrals so please share our job with friends and family. Apply today via email albany.ny.mp@manpower.com , web applicants can apply directly online https://jobboard.tempworks.com/ManpowerAlbanyNY/Jobs/Search?Keywords=&Location=&Distance=Fifty&SortBy=Relevance or call us at 518-459-2800. Follow us on Facebook to keep updated with career tips and current hiring trends. https://www.facebook.com/ManpowerAlbanyNY
  • Location: Albany County , Warren County , Rensselaer County , Schenectady County , Saratoga County
    Job Type : Temporary
    Date: Tuesday, 18 September 2018
    Medical Billing Clerk Day Shift Queensbury, NY area Have experience with medical billing or in a medical office environment? Looking for steady day shift work with weekly pay? Manpower has immediate openings for Medical Billing Clerk on 1st shift. What’s in it for you? • Full time • Day shift: M-F 9am-530pm • Wages starting at $12 per hour • On the job training provided What is the job? • Answering patient inquiry calls and correspondence in a professional and courteous manner • Researching / resolving any issues or concerns patients may have with their accounts • Contacting insurance carriers, patients and other facilities as needed to get maximum payment on account • Identify issues or changes to achieve client profitability What do you bring to the job? • Previous experience in medical billing, AR or collections • Strong attention to detail • High school degree or equivalent • Ability to adhere to quality assurance standards and HIPAA rules at all times • Good listening skills and patience • Excellent customer service skills • Ability to handle complex phone calls in regards to patient accounts and insurance inquiries Manpower specializes in hiring here in the Capital Region area. We fill jobs that are temporary, temporary to hire, direct hire and short term assignments. We love referrals so please share our job with friends and family. Apply today https://jobboard.tempworks.com/ManpowerAlbanyNY/Jobs/Search?Keywords=&Location=&Distance=Fifty&SortBy=Relevance or call us at 518-459-2800. Follow us on Facebook to keep updated with career tips and current hiring trends. https://www.facebook.com/ManpowerAlbanyNY