Bilingual B2B Customer Service Representative

Industry

Call Center and Customer Service

Advert ID

CAN_483630

Location

Moncton

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD16/hr

No. of Openings

1

Branch Information

Saint John, NB - (CAN) 1 Market Square Unit 101 NB Saint John , NB E2L 4Z6

Branch Phone Number

506-633-7474

Job Description

Do you want to work with an amazing team?

Are you a service oriented, self-motivated people person who is interested in the exciting world of customer service and are bilingual?

Would you like to work Monday - Friday with weekends off?

Do you love helping others without the pressure of sales? If so we have the perfect opportunity for you - located in the Moncton Industrial Park (near Edinburgh Drive)



Responsibilities:

* Monday - Friday 8:30am-5:00pm

* Answer incoming requests via phone, email and online

* Make contact with consumers via the telephone to arrange payments for past due accounts

* Respond to requests in a timely and professional manner

* Resolve or forward requests in accordance with established procedures

* Identify new demands, perform a variety of complex clerical tasks



Qualifications:

* College Diploma

* Bilingual English/French

* 1-3 years' experience in a contact center environment and collections experience

* Proficient with Microsoft office products (Excel & Word) and SAP

* Collections experience an asset

* Ability to multitask, prioritize and work in a fast paced environment working with dual screen and multiple applications



If you find yourself interested in this exciting opportunity and want to further your career and have the qualifications needed, apply directly to this posting today.



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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.