Bilingual Customer Service Representative opening in North York

Industry

Call Center and Customer Service

Advert ID

CAN_477793

Location

North York

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON M2N 6K1

Branch Phone Number

877-876-7331

Job Description

Bonjour! We are currently looking for a BILINGUAL (FR/ENG) Customer Service Representative for one of our client in the banking industry located in North York! Here are some details:



What you would be doing:



The Precious Metals/Foreign Cash Support Agent is accountable to perform after sales service and customer service/technical support for Precious Metals and Foreign Cash Online products and services for both internal and external customers. The Support Agent is accountable for understanding the customer needs and taking responsibility for the execution of customer requests, providing relevant recommendations when appropriate and ensuring the highest degree of customer service.



What the manager is looking for:



o Extensive Customer Service skills Written and voice

o Experience in Microsoft Office (specifically Excel, Word and Outlook)

o Problem Solving Skills

o Bilingual in FRENCH & ENGLISH

o Great time management skills



Pay rate: $20.15/hour!

Working hours: Anytime between 7 am - 9 pm from Monday to Friday

6 months contract!