Bilingual Customer Service Representatives

Industry

Call Center and Customer Service

Advert ID

CAN_476442

Location

Edmonton

Job Type

Permanent

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Edmonton, AB - (CAN) 10031 101 Street AB Edmonton , AB T5J 0H9

Branch Phone Number

780-420-0110

Job Description

Manpower is currently looking to hire Bilingual Customer Service Representatives for a permanent opportunity for one of our clients located in Edmonton.

Hours: Mon-Thu, 6am-8pm, Fri-6am-5pm, Sat, 7am-1pm

Duties and Responsibilities:

* Assist and answer general customer inquiries

* Perform a variety of customer/dealer service requests (electronic/paper)

* Provide superior service on each customer/dealer/employee interaction

* Provide solutions to customer/dealer concerns while maintaining positive and professional conduct.

Qualifications:

* Must be fluent in both French and English

* Previous experience working in a call center (Inbound / Outbound calls) is required

* Having experience in collections with accounts will be an asset.

* Highshool Diploma or Equivalent is required

* Strong communication skills both written and verbal (French and English)

* Proficient in using technology and computers

* Able to multi-task and work in a team environment

* Valid Class 5 license and own vehicle is required



Our client is proud of their competitive compensation package, quarterly bonus and pension plan. They also offer comprehensive benefits package, tuition reimbursement program and modern office amenities, including free access to the fitness room.

To apply to this position, send your resume to gurleen.salaria@manpower.com or call us at 587-926-0831.

Follow us on Facebook (ManpowerAlberta), Instagram (Manpower.AB), Twitter (ManpowerAB) & LinkedIn (ManpowerAB) for more information on our current Companies and Job Postings.