Bilingual Service Associate

Industry

Call Center and Customer Service

Advert ID

CAN_451951

Location

Halifax

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON - M2N 6K1 Phone : 877-876-7331

ContactNumber

877-876-7331

Job Description

RESPONSIBILITIES INCLUDE (but are not limited to):

* Processing new accounts for deposits and investments and loans that are in good order.

* Respond to all inquiries from advisors, back office and client interactions for file requirements, facilitating the situation until resolution.

* Provide knowledgeable support to our National Account/Corporate Account back office business partners, Service Centre partners, FAST team and Banking Consultants.



TOP SKILLS / EXPERIENCE:

* Customer Service skills both verbal and written.

* Flexibility to work in a fast-paced environment.

* Candidate must be fully bilingual in French and English.

* 2 years of experience minimum.



NICE TO HAVE SKILLS/EXPERIENCE:

* Business/Financial background.

* Banking experience would be an asset.



SOFT SKILLS:

* Proficient with Outlook, Microsoft Office. AWD is an asset.

* Excellent communication skills, written and verbal.

* Ability to build and maintain relationships while focusing on professionalism.

* Ability to work effectively within a team in multiple geographic locations.

* Effective time management and ability to multi task, organize and prioritize.



EDUCATION/CERTIFICATIONS: Any education. (Computer science degree/Business degree)

WORKING HOURS: 9:00am to 5:00pm

LENGTH: 1 year contract

PAY RATE: $20.25/hour