Call Center Representative

Industry

Admin and Secretarial

Advert ID

USA_475467

Location

Corona

Job Type

Contract

Hours

Full-Time

Salary Range

USD14-15/hr

No. of Openings

1

Branch Information

Corona, CA - (USA) 1260 Hamner Avenue Suite E CA Norco , CA 92860

Branch Phone Number

951-808-8302

Job Description

The qualified Call Center Customer Service Representative candidate must have the ability to work in a fast paced environment while being self-motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be receptive to constant coaching and feedback.



This position is for full time employment and does require evenings and weekends. Service industry experience highly preferred!



POSITION RESPONSIBILITIES:



* Answering inbound calls

* Scheduling appointments

* Making outbound calls

* Addressing customer concerns

* Working with dispatchers, managers, and technicians to provide excellent customer service

* Provide timely response and feedback to the customer regarding inquiries



Job Requirements



POSITION REQUIREMENTS:



* 2 or more years of call center customer service experience required.

* Willing to sit for long periods of time

* Flexible schedule - position requires working evenings, weekends, and holidays

* Must be at least 18 years of age

* High school diploma or GED equivalent