Collections Officer (Banking) in Toronto!

Industry

Banking

Advert ID

CAN_448303

Location

Toronto

Job Type

Contract

Hours

Full-Time

Salary Range

CAD18-19/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON - M2N 6K1 Phone : 877-876-7331

ContactNumber

877-876-7331

Job Description

Calling all Collections Agents in Downtown Toronto! As a Collections Agent working with our client in the Financial Industry, your main function will be to review and collect outstanding payments, primarily through contacting customers via telephone. Our client is hiring 6 individual to join their team, $18.00 and $1.02 shift premium for any shifts ending at 9 pm! This is a full time contract role starting at 6 months with high possibility of 1 year extension or permanent placement.



The main duties and responsibilities include:



* Actively manage a queue of past-due accounts to ensure company delinquency and write-off targets remain at acceptable levels.

* Initiate outbound calls to all delinquent customers based on timing tree.

* Handle all inbound calls on delinquent accounts, regardless of who the account has been assigned to.

* Ensure accuracy of customer information in KeySys by maintaining computerized notes and updating residence, employment and banking information. .

* Shift schedule: Mon - Fri from 7:30am - 12:00am

Sat from 9 - 8

Sun from 1 - 5



Are you interested? The ideal candidate will possess:



* Minimum 1-2 years collections experience (in-house or third party) in call center environment an asset but not mandatory.

* 1 year or more of Home and Auto Insurance industry experience

* Over 1 year of Customer Service or Call Centre experience with achieving daily/monthly targets.

* Ability to have a conversation with our customers and strong negotiation skills



Does this sound like your dream job? Apply Today!



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.