Collections Specialist



Advert ID




Job Type




Salary Range

USD42000.00-55000.00 per year

No. of Openings


Branch Information

Boston, MA - Metro - (USA) 155 Federal Street 15th Floor MA Boston , MA 02110

Branch Phone Number


Job Description

Manpower is currently seeking a Credit and Collections Specialist for our client to cover for a medical leave. This is a 1-2 Month Temporary Contract in Wilmington, MA


* Monitor and maintain assigned client accounts in order to reduce past due receivables and maximize cash receipts

* Contact customers (via email/phone) regarding overdue accounts and determine reason for non-payment

* Address customer disputes and deductions as they pertain to payment of outstanding balances

* Issue dunning letters to overdue accounts and determine a viable payment plan, when applicable

* Order releasing

* Research and analyze credit worthiness for new and existing customers while mitigating risk

* Create and maintain credit records to ensure compliance requirements are being met

* Resolve high priority issues & questions escalated from Global Shared Services team members regarding credit, collections and cash application

* Collaborate cross-functionally with business units, finance, accounting, and customer service

* Proactively seek innovative ways to improve internal processes to reduce time-to-complete work

* Provide reporting for routine month end & ad hoc analysis


* Analytical skills, primarily focused on commercial credit and handling commercial collections

* A team player with a super helpful attitude

* Professional written and oral communication skills

* Basic finance/mathematical common sense

* Strong organization and time management skills, especially under pressure

* Adaptability

* Proficiency in Excel and SAP

* Bachelor's in business, math or related field

* 2 to 4 years of analytical experience