Customer Operations Support

Industry

Call Center and Customer Service

Advert ID

USA_479832

Location

Mahwah

Job Type

Contract

Hours

Full-Time

Salary Range

USD20.00-22.00/hr

No. of Openings

1

Branch Information

Hackensack, NJ - (USA) 505 Main St NJ Hackensack , NJ 07601

Branch Phone Number

201-342-6962

Job Description

The Service Operations Support position will contact Customers who have service contract renewals due within the next 90 days. Position will research and determine quote status using defined systems and determine course of action. Responsibilities also include reviewing and generating renewal quotes for customer with upcoming service contract expirations.



* Salesforce or equivalent CRM experience preferred.

* SAP or comparable experience preferred.

* Must be able to interface with multiple levels of individuals and external customers.

* Intermediate skills in Microsoft Excel, Word, Outlook and PowerPoint.