Customer Relations Representative - $12.50

Industry

Call Center and Customer Service

Advert ID

USA_476905

Location

Scranton

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD12.50/hr

No. of Openings

1

Branch Information

Scranton, PA - (USA) 761 Scranton Carbondale Hwy PA Scranton , PA 18508

Branch Phone Number

570-347-3317

Job Description

Excellent Temporary to Hire Career Opportunity with a leading Business Advisory Firm. Our client, conveniently located in the Clarks Summit Area, is looking for someone who has at least two years of consultative Customer Service experience. The Customer Relations Representative will take inbound calls from clients subscribing to Benefits Programs such as Medical Benefits, Flexible Spending Accounts, COBRA and others, assisting with enrollment, explaining processes for claims, researching benefits available under each plan. Knowledge of insurance terminology or the willingness and ability to learn the terminology is a plus. The Representative needs to be empathetic and detail oriented to provide accurate information and create an excellent client experience.



The starting pay rate for this position is $12.50 and an excellent benefits package is available after permanent hire. Hours of work are 9:00 am - 5:00 pm, Monday through Friday. The only exception would occur during Open Enrollment when the call volume increases. During Open Enrollment the Call Center is open from 8:00 am - 8:00 pm. Time worked during Open Enrollment can be performed from home. You would be working a shift starting as early as 8:00 am or one ending as late as 8:00 pm.



If you would enjoy working in a smaller, friendlier contact center with a very positive attitude, please apply online at manpower.com today.