Customer Service Professional-Call Center

Industry

Insurance

Advert ID

USA_478327

Location

Winston Salem

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Raleigh - Durham NC Area - (USA) 430 Davis Drive Suite 100 NC Morrisville , NC 27560

Branch Phone Number

855-591-7454

Job Description

We are seeking a experienced Customer Service Professionals to join our team with our client in Winston Salem! You will be responsible for helping customers by providing product and service information and resolving technical issues.



Responsibilities:

Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services



Qualifications:

Previous experience in customer service, sales, or other related fields

Three years of call center experience-HEALTHCARE IS A PLUS

Preference goes to those with healthcare experience

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills



If you have the background and experience, apply now to hear the next steps!