Customer Service Representative - Non Call Center

Industry

Admin and Secretarial

Advert ID

USA_475276

Location

Freeport

Job Type

Contract

Hours

Full-Time

Salary Range

USD17.00-18/hr

No. of Openings

1

Branch Information

Melville, NY - (USA) 135 Pinelawn Road Suite 120N NY Melville , NY 11747

Branch Phone Number

631-454-9660

Job Description

Candidate will be responsible for communicating and coordinating with clients, vendor offices, and field technicians via phone and email as well as dispatching.



Handling Heavy call volume



Tracking and monitoring progress of client jobs and projects, from start to completion



Documenting communications, status updates, and other details in job files and client files



Flagging and escalating client issues for urgent response as needed



Handling all above in a fast paced and deadline oriented environment