Customer Service Representative


Call Center and Customer Service

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Branch Information

Tampa, FL - (USA) 5625 West Waters Avenue Suite C FL Tampa , FL 33634

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Job Description

Manpower, one of the most ethical employers in the US, is currently seeking staff members for Roadside Assistance with a recognized Insurance Carrier in Largo, FL.

Next Class starts on 09/09/19

Position Details:

Provide empathetic assistance to stranded motorists centered around towing, jumpstarts, tire changes and vehicle exchanges between 7AM and 11PM, 7 days a week (1st and 2nd shifts- $14.85 for 2nd shift- 2:30 to 11PM)

* Determine specific breakdown location, and secure appropriate dispatch service for the customer

* Accurately navigate between several systems simultaneously

* Represent well established and internationally known brands

* Work in a positive, production driven environment

Qualifications and Education Requirements

* Ability to probe calls to ascertain location and locate service provider to arrange emergency auto dispatch service nationwide

* Ability to read maps and utilize internet resources to determine customer's location

* 1-2 years of experience in Customer Service (Call Center preferred)

* High School Diploma or equivalent

* Schedule Flexibility is a must

* Desire to help others

* Microsoft proficient, typing, computer navigation, attention to detail, computer skills, data entry, quick learner, interpersonal communication, problem solving

Work hours vary and pay starts at $13.50 per hour. Interviews are being scheduled daily. Please feel free to contact me, Greg

Apply NOW!