Customer Support Representative - Honolulu, HI


Call Center and Customer Service

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Branch Information

Manpower CORE 100 Manpower Place , WI 53212

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Job Description

Manpower is recruiting for a Customer Service Representative to work a 3 month assignment, for our client in Honolulu, HI! If you are have the experience and what it takes, please apply with your updated resume!

Customer Support Representative

Description: Duties may include maintaining ongoing relationships with existing accounts, providing support for the senior account executive, analyzing and resolving problems for customers, assisting in studies to determine customer incentives and developing and preparing proposals for customer leads for account executives. Additional duties may include distributing mail, filing, faxing, duplicating, processing forms, typing, preparing reports and auditing documents.

Pay: $18.66/Hour

Hours: 8:00am to 5:00pm

Location: 3375 KOAPAKA STREET D-180 HONOLULU HI 96819 United States

Additional Job Details: 1.Respond to delivery related inquiries and concerns from our customers. 2.Make last-minute scheduling adjustments as requested by our customers 3.Notify customers about any delivery delays in advance. 4.Schedule deliveries and prepare delivery documentations 5.Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on paperwork and/or freight. 6. Key information into our system. 7.Track delivery progress of shipments. 8. Notify customers of freight arrival and arrange for delivery. 10. Route cargo and freight in both incoming and outgoing directions 11. Ability to communicate, organize, prepare and assemble documents containing data from various sources. Knowledge of office processes, procedures, and technology. 12. Compile, dispatch and receive all messages pertaining to the cargo handling Inform all parties, when necessary, of the content of such messages. Prepare/process cargo documents, air bills 13. Assertive and Flexible 14. Ability to effectively multi-task in a fast paced environment.

Manpower is an equal opportunity employer.