Full Time Customer Service Representative

Industry

Logistics Distribution and Supply Chain

Advert ID

USA_475549

Location

Anaheim

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD15.00/hr

No. of Openings

1

Branch Information

Orange County, CA - (USA) 290 S Clementine Street CA Anaheim , CA 92805

Branch Phone Number

714-533-1800

Job Description

Full Time Customer Service Representative



Are you known as a person who gets things done? Imagine yourself as the voice of a major company. Your communication and customer skills add to the company's success. As a Customer Service Representative working with our client, you'll be a driving force for keeping the office organized and providing exceptional service.



What's in it for you?



● Full time hours

● Shift: 8:00am - 4:30pm (1st shift)

● Competitive wages starting at $15.00 per hour

● Location: Anaheim

● Temp to Hire based on performance

● Paid Training



What is the job?



● Compiles, sorts, and verifies data is accurate before order entry and effectively solve potential problems or discrepancies

● Investigates overdue and damaged shipments or shortages in shipments for customers and/or common carriers.

● Analyzes complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation, updating customers on a timely basis.

● Confers with warehouse or common carrier personnel to expedite or trace missing or delayed shipments.

● Compiles statistics and prepares various reports for management.

● Analyzes complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation, updating customers on a timely basis.

● Provides back up support for all accounts other than primary.

● Enforce policies within guidelines

● Effectively communicate both verbal and written

● Answer multi line phone calls, data entry and data management

● Computer savvy with Microsoft Office skills (Word, Excel, Outlook)

● Perform other duties as assigned for a Customer Service Representative

● Maintaining a clean work environment



What you bring to the job?

● Previous Warehouse Customer Service Representative experience with a minimum of 1 year required

● Must be Bilingual (English and Spanish)

● Great attitude and ability to work in a team

● Ability to execute multiple productive activities

● High school diploma or equivalent (such as a GED)

● Ability to pass a Background Check and Drug Screen



Stop your job search and apply today. Do you need more information? Contact Phillip at 657.208.8361. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath