Help Desk Support - Maple Grove, MN

Industry

IT

Advert ID

USA_479799

Location

Maple Grove

Job Type

Contract

Hours

Full-Time

Salary Range

USD25.00-26.60/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212

Branch Phone Number

414-982-1960

Job Description

Manpower is recruiting for an experienced Help Desk Technician, for an 18 month assignment, in Maple Grove, MN! This position does require some traveling in the surrounding area! Please apply with your qualified resume.



Position Title: TSG Support Technician with Driving



Description: Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems. Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective. Assist users to resolve computer related problems such as inoperative hardware or software. Travel is required using one's personal vehicle to provide Technology Support for Customers and to support UPS Core Technology solutions, UPS Small Package, Freight and SCS locations to supporting UPS technology infrastructure. Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades. Associates Degree in Computer Science required Bachelors preferred and A+ certification required. Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.Strong communication (both verbal and written), problem solving, and decision making skills. Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily tasks



Additional Job Details: A+ Required; Degree preferred; Must Meet UPS appearance Guidelines

Pay: $26.60/Hour

Hours: 8:00am to 5:00pm, Monday - Friday

Location: 8601 VALLEY FORGE LANE MAPLE GROVE MN 55369 United States



Manpower is an equal opportunity employer.