Help Desk Support

Industry

Education and Training

Advert ID

USA_475457

Location

Fort Walton Beach

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD11.00/hr

No. of Openings

1

Branch Information

Pensacola, FL - (USA) 185D W Airport Blvd FL Pensacola , FL 32505

Branch Phone Number

850-473-8011

Job Description

Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate Job Titles Include: Customer Service Representative; Call Center Representative; Contact Center Agent.

entry level Tier 1 Technical Support work at our Fort Walton Beach location. In this exciting role, you will support a variety of users and must demonstrate abilities required for excellent Service Desk support including: impeccable customer service skills and technical experience. Candidates must be willing to work flexible hours that may include weekends and evenings. Work hours will range from 20 - 40 hours per week. Works consists of inbound calls and tickets from an established user base with no sales, advertising or marketing. The length of employment can vary from 1 - 3 months depending on customer need.