Housing Specialist

Industry

Call Center and Customer Service

Advert ID

USA_483227

Location

Gaithersburg

Job Type

Temporary

Hours

Full-Time

Salary Range

Up to USD17.00/hr

No. of Openings

1

Branch Information

Bethesda, MD - (USA) 4800 Hampden Lane Suite 200 MD Bethesda , MD 20814

Branch Phone Number

301-215-6346

Job Description

Currently seeing a Housing Specialist for our client's call centers in Gaithersburg MD.

In this role you will be determining eligibility and continued participation for families. Duties include interviewing clients, certifying, recertifying annuals and interims, processing rent increases requests, negotiating rent amounts with landlords. Completing data entry, advising participants and landlords of program rules and regulations. Provide customer service to internal and external customers. Conducting Marketing activities/programs. Monitor clients for program compliance. Submit referrals as needed. Incumbent must have transportation as this position may work from various office locations.



Preferred Skills:



Requires a Bachelor's degree in Sociology, Public Administration, Government or related field

Strong communication skills and good customer service are required

Knowledge of, or the ability to acquire knowledge of, subsidized housing program guidelines and federal, state and local landlord-tenant laws is necessary

Must obtain program certification within six (6) months of hire

Experience in the Voucher programs, Tax Credit or other subsidized program is a plus

Must have great verbal and written communication skills

Must be proficient with Microsoft Office