In house IT Agent



Advert ID


Valid City, State or Zip Code

San Antonio

Job Type




Salary Range

Up to USD26.59/hr

No. of Openings


Branch Information

San Antonio, TX - Downtown - (USA) 6243 IH 10 West Suite 110 TX San Antonio , TX 78201

Branch Phone Number


Job Description


* Work independently on projects and tasks assigned

* Responds directly to internal/external customer requests in a timely manner

* Assists colleagues in providing counsel to complex issues

* Manages multiple projects and tasks at a time

* Proactively assists to maintain the WSUS and anti-virus infrastructure

* Provides feedback and recommendations on process improvements

* Runs and interprets status reports

* Analyzes vulnerability scans

* Keeps management informed on a regular cadence

* Maintains a strong focus on delivering high quality work; holds self to high quality standards

* Demonstrates adaptability for leading and working in diverse environments

* Builds effective working relationships

Job Description:

This position will primarily be responsible for ensuring compliance and continuity of Microsoft patches and anti-virus definition files to customers Pyxis end devices using WSUS. In addition, this role will assist in conducting software upgrades and patches on customer Pyxis devices. This position will require flexible work schedules to meet customer and business needs.


* Have a thorough knowledge of XP/2003/2008/Win7/2012, LAN setup and troubleshooting.

* Microsoft WSUS (Windows Server Update Service) experience

* Implementing and support anti-virus solutions at the enterprise level

* Basic networking and troubleshooting skills desired