Inbound Call Center


Call Center and Customer Service

Advert ID




Job Type




Salary Range

Up to USD15.87/hr

No. of Openings


Branch Information

Phoenix, AZ - East - (USA) 1438 West Broadway Suite 100 AZ Tempe , AZ 85281

Branch Phone Number


Job Description

Looking for candidates available to interview with our Amazing client in Tempe this week. Don't forget to ask us about our awesome referral bonuses!!!

Position: Inbound Call Center

Location: Tempe

Paying $15.87 hourly

Training hours: 4 Weeks of Training: 6:00am- 3:30pm - M-F

Regular Shift is Monday-Friday 5:00am to 1:00pm & 12;00pm-8:00pm

Must have updated resume

Job Description:

Inbound call from employees regarding new or updating benefits (medical, dental or 401K) for 2020.

*The purpose of the role is to respond to inbound calls and or written inquiries from clients / customers. Ensures high level of customer satisfaction is obtained with each interaction. Role is responsible for assigned population of customers within a specified region of support.

Primary Responsibilities:

*Responds to telephone inquiries and complaints using standard scripts and procedures

*Gathers information, researches/resolves inquiries and logs customer calls

*Communicates appropriate options for resolution in a timely manner

*Informs customers about services available and assesses customer needs

*Prepares standard reports to track workload, response time and quality of input

Required: Background/Drug Screen