Inbound Customer Service Representative

Industry

Call Center and Customer Service

Advert ID

USA_447866

Location

Blue Ash

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD15/hr

No. of Openings

1

Branch Information

Cincinnati, OH - N. Kentucky - (USA) 8743 Union Centre Boulevard OH West Chester , OH - 45069 Phone : 513-772-2220

ContactNumber

513-772-2220

Job Description

Imagine yourself as the voice of a major company. Your ease with people is winning new customers. Your communication skills are positively impacting the success of the company. And you're appreciated and rewarded for it. You're also earning pay worthy of your expertise and can depend on a full benefits package. If that's your vision, Manpower has work for you!



As a full-time Customer Service Representative in our client's call center located in Blue Ash, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its clients.



You delight in effective problem resolution. You're highly self-motivated. Extremely organized. You put your excellent people skills to good use. You have 2 years of experience in an office environment, preferably some in customer service. And you're a whiz with Microsoft Office Suite.



What's in it for you?

- Full time hours

- Day shift: 10:30am to 7:00pm (first shift)

- Competitive wages starting at $15.00 per hour

- Temporary to hire, based on performance

- Option to take free college courses and skills training





What is the job?

- Answer telephone inquiries which may involve customers with parts problems, distributors with product questions and assistance to the sales force.

- Operate terminal to access various computer programs to verify customer's order status, determine warehouse inventory levels, determine pricing for various accounts, provide shipping information and enter customer orders.

- Price and expedite customer orders which may involve special handling. Reply to inquiries regarding order changes, cancellations, adjustments etc. according to prescribed procedures.



What you bring to the job?

- Previous call center experience handling high volume calls

- Great attitude and ability to work in a team

- Basic computer skills; Microsoft Office experience a plus

- High school diploma or equivalent (such as a GED)

- Ability to pass a Background Check and Drug Screen



Stop your job search and apply today. Do you need more information? Contact our recruiters at 513-772-2220. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath