Inside Sales Representative



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Branch Information

Cleveland, OH - (USA) 7305 Broadview Road OH Seven Hills , OH 44131

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Job Description

Inside Sales Representative

Serving customers in Ohio, our Portage Lakes area client takes pride in offering outstanding customer service. They are a full-service supplier of corrugated shipping containers and value-added solutions. Customers rely on them for package testing, structural design solutions, just-in-time deliveries and rush orders.

We are seeking candidates with the below qualifications:

* Ability to maintain accurate/orderly files, order entry, accurate pricing of orders and daily customer requirements.

* Work in close partnership with outside sales, inside sales team, logistics and manufacturing workers to answer questions, handle complaints and ensure customer satisfaction through receipt of orders, production specifications, pricing and delivery of product.

* Work closely with scheduling, materials planning, logistics, and operation support roles

* Monitor inventory for customer needs

* Follow procedures and processes to ensure that customer requirements are met and provide feedback and opportunities for improvement to appropriate internal departments

* Order print plates and dies for customers.

* Handle existing smaller/house accounts partnering with sales team

* Performs other duties and responsibilities as assigned

This role requires lifting up to 50#s occasionally and walking day in, day out in a manufacturing environment.

Basic Qualifications:

* High school degree or equivalent.

* Must be proficient in the use of common computer programs used in an office environment.

* Must be able to prioritize, be a self-starter, and support the company culture. Previous experience in inside sales and customer service is preferred.