TeleSales Representative

Industry

Call Center and Customer Service

Advert ID

USA_476661

Location

Raynham

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD15.38/hr

No. of Openings

1

Branch Information

Providence/Cranston, RI - (USA) 1375 Park Avenue Suite 3 RI Cranston , RI 02920

Branch Phone Number

401-942-0323

Job Description

The TeleSales Representative is responsible for receiving incoming media and general inquiry sales calls for potential new residential and commercial customers. Calls received can often be non-routine in nature and may require deviation from standard screens, scripts and procedures. Must be able to assess needs and suggest/promote a wide range of company products or services. The incumbent will handle situations that require adaptation of response and/or extensive research in order to convert callers to customers.



Full time, 40 hours per week, Mon-Fri 12-9pm and rotating Saturdays 8am-4pm

Competitive wages $15.38 per hour, performance based monthly bonus of $500 each month

Weekly pay



ESSENTIAL FUNCTIONS:



Receive incoming responses to media campaigns and general inquiry calls from potential new residential and commercial customers regarding products and services offered.

Uses sales and negotiation skills to overcome objections and promote full line of products and services.

Display a friendly and positive attitude to build instant rapport with callers in order to gain confidence, assess needs and offer appropriate solutions to convert callers to customers.

Capitalize on opportunities to up sell and fully develop new accounts.

Ensure full knowledge of quality standards, products, services, environmental message and competitive advantage in order to communicate to callers.

Assist with other call types based on business needs (i.e. delivery, billing, retention)

QUALIFICATIONS:



Must possess strong negotiation skills

Ability to identify needs and offer solutions

Excellent written and oral communication skills

A high degree of professionalism/ability to interact with callers in a professional manner

Strong computer skills including Microsoft Office Suite

Superb organizational and time management skills

Must be able to work independently

Must have outstanding decision making and problem solving ability

Must have proven track record of dependability and flexibility

Must be willing to learn new techniques and highly adaptable to change

Persuasive and resilient in overcoming objections and maintaining energy level