Inbound Customer Service

Industry

Call Center and Customer Service

Advert ID

USA_421921

Location

Racine

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD17.00/hr

No. of Openings

1

Branch Information

Waukegan IL Area - (USA) 1501 White Oak Drive IL Waukegan , IL - 60085 Phone : (847) 689-2217

ContactNumber

(847) 689-2217

Job Description

Manpower has Client in Racine WI. who is looking for 2 experienced inbound Customer service candidates

Looking for 3 to 5 years of Call Center inbound customer service

Must have strong Data entry skills

Pay Rate: $17 an hour

Job Description

We are currently seeking a dynamic Representative who will create, manage and oversee all related activities of the part order fulfillment.

Provide support services to customers including; troubleshooting, problem resolution, and supply of product or material to resolve urgent issues and reduce Total Vehicle Downtime.

Define parts required for top priority orders..

Negotiate orders, coordinates shipment, and oversees related activities of third-party vendors to ensure part orders flow effectively through systems and processes in accordance with the organization's customer service standards.

Required Qualifications

Associates Degree minimum 3 to 5 years of customer service experience

Must be able to work flexible schedules- occasional weekends required

The preferred candidate will have experience with the following:

Bachelor's Degree

Previous call center experience

Resourceful, with ability to work in a fast-paced environment with a quick turn-around time

Strong communication skills, ability to work within different levels of an organization

Team player mentality with the ability to work autonomously

Experience working in Microsoft Windows environment

Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate

.

please submit resume with education

you can also apply with Manpower at WWW.Manpower.com