Long Term Disability Case Manager



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Branch Information

Halifax, NS - (CAN) 1718 Argyle Street Suite 230 NS Halifax , NS - B3J 3N6 Phone : 902-422-1373



Job Description

Manpower is looking for an action-oriented individual with strong team building, relationship management, and problem solving skills to join its fast paced team as a Long Term Disability Case Manager on a Contract basis.

In this role, you will be responsible for the assessment of long term disability claims, the development of specific case management plans, and key decisions. These duties rely on your sound analysis of disability contracts and your ability to think strategically while applying sound judgment.

Communication skills are a vital part of this position as you will deliver difficult messages and manage relationships with Plan Administrators, medical professionals, and other key stakeholders. The ideal candidate will hold a Computer Science Degree, Business Degree, or Health Science degree with previous experience in a similar role a strong asset.

Your responsibilities will include:

* Assessment of long term disability claims including the identification, and analysis of medical, contractual, and eligibility information

* Development of case management plans

* Consistent interaction with Claimants and Clients

* Development of case management plans

* Assessment of Long Term Disability and Waiver of Premium claims including the analysis of medical, contractual, and eligibility information in order to render a decision on the claim

As the preferred candidate, you will possess:

* Familiarity with medical terminology;

* Analytical skills with a strong attention to detail - particularly with numbers, spelling and grammar;

* Excellent problem-solving and decision making skills

* The skills to multi-task, prioritize, and work in a fast paced environment;

* Very strong written and verbal communication skills, with the ability to effectively deliver difficult messages to clients by telephone and in the form of very detailed letters of explanation;

* Strong customer service experience, with proven ability to build and manage relationships with external and internal clients

* Intermediate PC skills - including data entry, MS Word and MS Excel

Manpower offers associates valuable work experience, opportunities for training & development, and professional advice. Manpower also has great perks for associates including discounts on hotels, home & auto insurance, apparel, and much more!

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

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