Contact Center Trainer

Industry

Call Center and Customer Service

Advert ID

CAN_423624

Location

Chatham-Kent

Job Type

Permanent

Hours

Full-Time

Salary Range

CAD35000.00-50000.00 per year

No. of Openings

1

Branch Information

Stoney Creek, ON - (CAN) 435 McNeilly Road Suite 106 ON Stoney Creek , ON - L8E 5E3 Phone : 905-527-1534

ContactNumber

905-527-1534

Job Description

A client of ours in Chatham is actively seeking an experienced trainer to join their state of the art contact center. This is an excellent opportunity for a candidate who is looking for endless growth opportunity & a chance to work within a dynamic, team based environment.



Job Details:



- Full time, permanent (Monday-Friday 9:00am-5:00pm), weekends could be required occasionally.

- $35,000-$50,000 depending on level of experience.

- Comprehensive benefits package.

- Endless opportunity for career advancement.

- Positive team based environment with a high level of support offered daily.

- Monthly employee appreciation events, BBQ's, activities etc.



Job Duties:



- Developing curriculum, training documents and material for training courses.

- Facilitating training courses for groups ranging from 7-20 candidates.

- Providing group and one on one coaching sessions for new hires & existing employees.

- Ensuring employees are following training guidelines and assessing throughout training courses.



Qualifications:



- 3 years previous training experience, preferably within a tech driven environment.

- Excellent verbal and written communication.

- Proven ability to facilitate training classes & engage trainees.

- Reliable transportation

- Positive, outgoing personality with a willingness to learn.

- Adaptive to change.



We encourage all interested candidates to apply for immediate consideration.