Bilingual Interview Clerk

Industry

Health and Safety

Advert ID

USA_424378

Location

Jacksonville

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Jacksonville, FL - (USA) 9823 Tapestry Park Circle Suite 10 FL Jacksonville , FL - 32246 Phone : 904-807-9608

ContactNumber

904-807-9608

Job Description

We are looking for an Interview Clerk who can perform the following duties. MUST BE BILINGUAL. This job is located in Jacksonville. Background must include: customer service, data entry, attention to detail, organized, and self-motivated.



1. Perform Customer Authentication

2. Conduct Food Assistance interview

3. Provide case inquiries/updates

4. Reset MyAccess Account passwords

5. Complete CLRC, AMS and review Doc Imaging where necessary

6. Assist with registering MyAccess accounts of partner agencies are at high capacity with customers

7. Contacts supervisors to address customers/case discrepancies

Type 35 WPM or faster.

Good Customer Service Skills

Good Interview Skills

Bilingual (Spanish).