Benefits Administration Analyst

Industry

Insurance

Advert ID

USA_424380

Location

Jacksonville

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Jacksonville, FL - (USA) 9823 Tapestry Park Circle Suite 10 FL Jacksonville , FL - 32246 Phone : 904-807-9608

ContactNumber

904-807-9608

Job Description

Role and Responsibilities:

Working within the Regional Billing and Account Services Team

* Research, analyze and respond to customer requests;

* Resolve policy/account discrepancies;

* Build and maintain relationships with employer groups, producers and regional offices with a focus on larger groups;

* Manage suspense accounts to standards;

* Provide and implement approve suggestions for process improvement;

* Manage projects and deliver accurate results



Qualifications and Education Requirements:

* 2-4 years office experience; college degree preferred.

* Excellent verbal, written and organizational skills; team player, self-starter that can work with minimal supervision.

* Must be proficient in Microsoft Excel and Word; must have the following Excel skills at a minimum - a skills test in Excel will be required during interview process:

o Justify, sorting, formatting (i.e., wrap text, merge cells, percentage), formulas for sum, multiplication, division, freeze panes; inserting/deleting rows, columns & sheets; background and cell color, filtering, vlookup, pivot tables and macros a plus



Required Software Skills

Excel - intermediate

Word - intermediate

Outlook - intermediate