Customer Service Representative

Industry

Insurance

Advert ID

USA_424510

Location

Miami

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD11/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI - 53212 Phone : 414-982-1960

ContactNumber

414-982-1960

Job Description

Do you enjoy the world of a fast paced environment? Are you looking for shifting hours and weekly pay checks? Manpower has immediate openings for Spanish Bilingual Customer Care Specialists!



What's in it for you?



* Flexible time hours

* Must be able to work between 11:00am to 10:00pm plus weekends (40 hours)

* Temporary to Permanent Position

* Pay Rate: $11 / hour



What is the job?



* Files claims by collecting pertinent information from customers.

* Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.

* Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.

* Processes and determines coverage by reviewing forms and other applicable records.

* Maintains professionalism and effectively interacts with all contacts, both internal and external.

* Maintains department quality standards and performs job duties as directed by supervisor



What you bring to the job?



* Previous experience in a call center or any type of good customer service background, Minimum of 6 months of customer service experience

* Great attitude and ability to work in a team

* High school diploma or equivalent (such as a GED)

* Ability to pass a Background Check and Drug Screen

* We also accept Spanish Bilingual Representatives



Stop your job search and apply today. Do you need more information? Contact our recruiter at 414-312-5415 ext. 1924 or email your resume to may.viray@manpower.com. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath