Bilingual CSR Rep

Industry

Call Center and Customer Service

Advert ID

USA_424760

Location

North Richland Hills

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to USD14/hr

No. of Openings

1

Branch Information

Fort Worth, TX - (USA) 3851 Northeast Loop 820 TX Fort Worth , TX - 76137 Phone : 817-306-0505

ContactNumber

817-306-0505

Job Description

***BILINGUAL IS A MUST - SPANISH/ENGLISH***



Processes inbound and outbound customer service calls professionally, efficiently, courteously and with appropriate discretion and sense of urgency. Takes and dispatches messages accurately while following strict protocols provided by clients. Assists with representative training, as needed. Works on special projects, as needed. Education and Experience Required: Education equivalent to a High School diploma/GED or the equivalent in related work experience. Exceptional telephone etiquette is required as well as the ability to maintain complete confidentiality of any and all information gained while performing this role. Previous customer service or call center experience preferred. Demonstrated ability to type 30 words per minute preferred. Proficient in the English language. Bilingual (Spanish) a plus. Demonstrates a good working knowledge of Microsoft Office, in order to successfully navigate through the multiple computer systems. Demonstrates the ability to gain a basic understanding of the Infinity system and the associated call center systems (a plus).



Please send resume

Tanya.lewis@manpower.com