Call Center Representative

Industry

Telecommunications

Advert ID

USA_424929

Location

Oriskany

Job Type

Temporary

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI - 53212 Phone : 414-982-1960

ContactNumber

414-982-1960

Job Description

Do you find enjoy giving quality customer service over the phone? Are you looking for steady hours and weekly pay checks? Manpower has an immediate openings specifically for Call Center Representatives in Oriskany, NY 13424!



What's in it for you?



· Should be available to work various shifts during operation hours | 7 am - 9 pm | 40 hours a week



· $ 13.64/hour



· 7-month contract, with possibility to extend or permanent placement



What is the job?



:♦ Provide service and information to customers regarding MetLife products, including explaining policy features and benefits,

♦ Providing policy-specific information, requests regarding claims and processing transactions.

♦ This position may also support campaigns to increase revenue, generate sales and conserve existing assets.



What you bring to the job?



○ At least a High School Diploma.

○ Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of company products as well as administrative, claims, underwriting and marketing organizations

○ Excellent oral & written communication skills

○ Superior telephone etiquette

○ Excellent listening skills and ability to articulate ideas

○ Ability to understand and respond clearly to customers in a dynamic, fast-paced environment while promoting a quality image of MetLife

○ Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers

○ Strong organizational skills; Strong ability to multi-task

○ Demonstrated ability to manage stress

○ Basic computer skills; Ability to "think out of the box" to generate innovative process improvements

○ Strong solid math and analytical skills

○ Ability to work various shifts within hours of operation

○ Flexibility is a must, as your shift can/will change to meet business needs and additional hours may be expected if a business need requires it.

○ Previous Call Center experience preferred



Stop your job search and apply today. Do you need more information? Contact our recruiters at 414-269-3151 ext. 1342. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath