CUSTOMER SERVICE SPECIALIST

Industry

Call Center and Customer Service

Advert ID

USA_426879

Location

Springfield - Clark County

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD13.00/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI - 53212 Phone : 414-982-1960

ContactNumber

414-982-1960

Job Description

CUSTOMER SERVICE SPECIALIST



Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! Experience the excitement of fostering team unity as you work closely with management and fellow employees to nurture trust and build rapport with our customers. If so, Manpower has immediate openings for a Customer Service Specialist in Springfield, Ohio.



What's in it for you?

* Full-time hours

* M-F 8am to 9pm and Sat 8am to 5pm

* Competitive Pay Rate: $13 per hour

* Temp-to-perm

* Location: Springfield, OH



What is the job?

* Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.

* This role requires listening to our customer's concerns and showing empathy while resolving their issue.

* Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.

* You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

* A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.



What to bring to the job?

* High School Diploma or GED Equivalent

* Ability to pass background check and drug screen



Stop your job search and apply today. Do you need more information? Contact Zairah at 414-312-5144 Extension: 1845. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath