20+ Junior Personal Banker / Call Centre Rep - Mississauga

Industry

Banking

Advert ID

CAN_427147

Location

Mississauga

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON - M2N 6K1 Phone : 877-876-7331

ContactNumber

877-876-7331

Job Description

Are you a call centre professional looking for a new opportunity? Our client in the Banking sector is looking for upbeat, energetic candidate to answer in-bound calls.

Location: Mississauga

Pay Rate: 16.67$/hr

Time: Flexibility to work between 8AM to 8PM



In this opportunity you will:

* Handle incoming requests in regards to general inquiries, helping with online navigation, doing password resets.

* Candidates will be following risk and compliance model.

* They will have to direct calls to different departments.

* First call resolution

* Providing alternate solutions to clients



Qualifications:



* Excellent verbal communication skills - bilingualism is preferred but not necessary for this role

* Being able to multi tasks and work across multiple systems.

* Investment knowledge

* Prior banking/FI experience

* They must have strong phone etiquette

* Good problem-solving skills

* Strong interpersonal skills

* Strong computer skills



NICE TO HAVE SKILLS/EXPERIENCE:

* CSC- Canadian Security Course

* Bilingual in French

* 0-2 years' worth of experience overall within customer service.



SOFT SKILLS:

* Being able to learn multiple systems

* Strong communication skills



EDUCATION/CERTIFICATIONS:

Post-secondary education is preferred.



If you are interested apply today!



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.