Customer Service Representative

Industry

Call Center and Customer Service

Advert ID

CAN_428712

Location

St Catharines

Job Type

Temporary

Hours

Full-Time

Salary Range

Up to CAD15/hr

No. of Openings

1

Branch Information

Stoney Creek, ON - (CAN) 435 McNeilly Road Suite 106 ON Stoney Creek , ON - L8E 5E3 Phone : 905-527-1534

ContactNumber

905-527-1534

Job Description

A client of our in the Thorold area is seeking customer service representatives for their facility. This is a full time ongoing position.

In this role you will deliver exceptional customer service via email, instant chat, and inbound phone calls.



Job Details:

- $15 per hour

- Full Time Hours

- Work at a company that fosters your growth and training

- Paid Training

- Shifts between hours of 8 am and Midnight



Duties:

- Maintaining high customer satisfaction ratings and service level agreements

- Fulfilling work satisfying customer expectations in a way that also complies with best practices Demonstrating empathy by listening attentively to customer concerns

- Sense of achievement providing excellent customer service and technical support in an inbound customer contact environment

- Ensure that the complex of Customer care needs are resolved in a timely fashion



Qualifications:

- 1 year previous customer service experience

- Ability to pass a criminal background check

- High School Diploma

- Strong communication and computer skills



If this sounds like a fit for you, please apply today for immediate consideration!



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.