Customer Service Specialist

Industry

Call Center and Customer Service

Advert ID

USA_431163

Location

Montgomery Village

Job Type

Contract

Hours

Full-Time

Salary Range

USD17-19/hr

No. of Openings

1

Branch Information

Bethesda, MD - (USA) 4800 Hampden Lane Suite 200 MD Bethesda , MD - 20814 Phone : 301-215-6346

ContactNumber

301-215-6346

Job Description

We are recruiting for a skilled customer service representative to join our client. They are a leading technology company in the Montgomery County area. Your role will include, but not limited to:

* Order Entry

* Expedite orders

* Price maintenance

* Aftermarket quoting

* Main point of contact for assigned customer accounts

* Update customer portals if applicable

* Develops relationship through continuous communication with Internal and External customers

* Works with engineering to communicate technical information to the customer

* Identifies new opportunities

* Works closely with entire CS team with regards to related key accounts

o Follow up items

o Quotes, agreements and contracts

* Manage tax exempt certs

* Participates in CS Team Calls/Meetings

* * Reviews pricing

* Oracle Experience a plus

For immediate consideration, kindly submit your resume.