Bilingual Account Maintenance Officers


Call Center and Customer Service

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No. of Openings


Branch Information

Edmonton, AB - (CAN) 10031 101 Street AB Edmonton , AB - T5J 0H9 Phone : 780-420-0110



Job Description

Manpower is seeking Bilingual Account Maintenance Officers for one of their clients in Edmonton for a permanent position.

The successful candidate for this position will be working in a dynamic, deadline driven and high volume call center environment. Candidate must have impressive verbal communication skills in both English and French and professional attitude.

Hours: Candidates must be able to work on a flexible shift schedule during the hours of operation, which include: Monday-Thursday from 6am-8pm, Friday from 6am-5pm and Saturday from 7am-1pm. There will be a 3-week training which is mandatory to attend.

Duties and Responsibilities:

* Handles inbound calls and deal with general customer inquiries

* Perform a variety of customer/dealer service requests electronically or on paper

* Provide superior service on each customer/dealer/employee interaction

* Provide solutions to customer/dealer concerns while maintaining positive and professional conduct


* Must be fluent in both French and English

* Ability to prioritize and multi-task

* Strong problem solving skills

* Courteous professional etiquette

* Advance knowledge of Computers and MS Office Suite

* Work effectively in a team environment

* Have their own vehicle; as public transit is limited in the area

* Able to pass a Criminal Record Check

* Minimum education: High School Diploma

If you are interested in this position, please apply online and/or create and manage your profile at

Alternatively, you can email us directly at or contact us at 780-420-0110 & ask for our Office Team. Please note only qualified candidates will be contacted.

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