Customer Support Agent Shift Schenectady, NY area



Advert ID



Warren County,Saratoga County,Schenectady County,Rensselaer County,Albany County

Job Type




Salary Range

14.0 - 14.25 HOURLY

No. of Openings


Branch Information

Albany, NY - (USA) 1450 Western Avenue NY Albany , NY - 12203 Phone : 518-459-2800



Job Description

Customer Support Agent Shift Schenectady, NY area

Have experience in an insurance office, call center or customer service environment? Looking for steady day shift work with weekly pay? Manpower has immediate openings for a Customer Support Agent on 1st shift.

What’s in it for you?

• Full time hours

• Day shift: M-F 9am-6pm

• Wages starting at $14.25 per hour

• Permanent job opportunity for the right professional

What is the job?

• Interacting with customers via phone to provide information in response to inquiries about products and services

• Handling and resolving complaints as they arise

• Working with a variety of medical insurance types

• Obtaining referrals/authorizations for medical care

• Data entry as well as and performing additional responsibilities as assigned

What do you bring to the job?

• Experience with computer programs including MS office specifically Word & Excel

• Excellent telephone communication skills, strong problem solving skills accompanied by effective written and verbal communication skills

• Associate degree or equivalent

• Ability to pass a drug screen and back ground check

• Familiarity with healthcare benefits and/or medical terminology

• Experience in positions where adherence to strict confidentiality is required

• Prior healthcare, health insurance or call center experience preferred

Manpower specializes in hiring here in the Capital Region area. We fill jobs that are temporary, temporary to hire, direct hire and short term assignments. We love referrals so please share our job with friends and family.

Apply today via email , web applicants can apply directly online or call us at 518-459-2800.

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