Recovery Specialist - Collections

Industry

Accountancy

Advert ID

USA_437346

Location

Libertyville

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD20.00/hr

No. of Openings

1

Branch Information

Kenosha, WI - (USA) 7519 60th Avenue Suite 120 WI Kenosha , WI - 53142 Phone : 262-694-2759

ContactNumber

262-694-2759

Job Description

Manpower has client in Libertyville IL looking for a Recovery Specialist, Collections

Recovery Specialist are responsible for notifying customers of their defaulted accounts primarily through

telephone in order to resolve their financial obligation utilizing various collection methods.

Pay is $20.00 an hour

This position is temp to hire

Hours: 8am - 5 pm four days/week and 11 a.m. - 8 p.m. one day/week

Major Responsibilities:

* Achieve monthly goals while adhering to appropriate regulations

* Make outbound calls and handle inbound calls to collect on defaulted accounts aligned within the business

model.

* Call to negotiate repayment or take alternative account resolutions with customers

* Record and update account activity including the customers demographics, financial status and collection efforts

associated with resolving the account

* Perform various administrative functions

* Ability to adapt to an ever-changing environment which requires flexibility, especially around processes and shifts

* Maintain professionalism with customers, employees and franchisee's at all times

Qualifications:

* Prefer four year degree with some experience but High School Diploma or equivalent G.E.D. required with

at least two years of recent call center, collections, customer service or sales experience

* Strong analytical, problem solving, communication, organizational and time management skills are required

* Well-developed follow through and sense of urgency is a MUST!

* Ability to effectively use Microsoft Office products and other computer software

* Ability to work 8 a.m. - 5p.m. four days/week and 11 a.m. - 8 p.m. one day/week



Please submit resumes with education

You can apply with Manpower at www.Manpower.com

If you have any questions you can call Diane at 262-694-2759 x70413