Customer service specialist - Permanent


Call Center and Customer Service

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No. of Openings


Branch Information

Montreal, QC - (CAN) 630 Sherbrooke Ouest Suite 105 QC Montreal , QC - H3A 1E4 Phone : 514-848-9922



Job Description

Are you a customer service specialist? Do you want to grow in a company that has a solid reputation around the world? We have this opportunity for you available right now.

Our client, a leader in the field of eyewear supply, is currently looking for a Call Center Agent to fill a permanent position.

This position is located in Ville Saint Laurent, the salary is around 15-16$/h depending on your experience and you will have access to group benefits.

The client offers a 3 weeks training to ensure your success in the role.

Clients are mostly English-speaking so it is very important to be able to communicate in English (80%) and be able to conduct a conversation in French (20%).

On a daily basis, you will be required to perform several functions such as;

Respond to customer inquiries by phone and take orders;

Inform customers about orders and deliveries;

Troubleshoot order issues and advise customers on products;

Manage customer complaints;

Other related tasks.

You are the person of choice for this position if you are bilingual, have a call center experience or have been a customer service agent for at least 1 year.

You are detail oriented and you are comfortable with Microsoft Office.

You have solid communication skills;

The schedule is Monday to Friday from 8:30 to 17:30 or from 9:00 to 18:00.

If you have any questions or are looking for other opportunities, do not hesitate to contact me.

Coline Ronda

Courriel :

Tel : 514-848-9922 ext. 4101