Bilingual Customer Service in Kitchener


Call Center and Customer Service

Advert ID




Job Type




Salary Range

Up to CAD21.00/hr

No. of Openings


Branch Information

Kitchener, ON - (CAN) 589 Fairway Road South Unit 5 ON Kitchener , ON - N2C 1X4 Phone : 519-571-7910



Job Description

Amazing opportunity for all Bilingual Customer Service Representatives, working for one of Canada's youngest banks that is growing at an unprecedented rate and needs people with the skills, energy and drive to maintain their leadership position as an "advisor's bank".

A company that is committed to servicing their clients across Canada, in every time zone and candidates must be available for shifts Monday - Friday 7am to 11pm and Saturday and Sunday, 8 am to 8 pm. EST. They are also open 365 days a year.

Our client is looking for dynamic, customer service oriented individuals to join their team as Bilingual Customer Service Professionals (CSP).

What is the job?

* Provide high quality service to advisors and clients via the telephone

* Handle high volumes of telephone inquiries within established productivity goals

* Research and resolve inquiries within specified turnaround times

* Handle sensitive issues in order to ensure customer satisfaction

* Provide detailed oral and written communication to line areas regarding inquiry resolutions

What do you bring?

* Bilingualism in French and English

* Previous experience in the customer service industry required

* Strong technical aptitude / proficient computer and keyboarding skills

* Post-secondary education or equivalent work experience required

* Previous experience working in a bank an asset

* Excellent communication and interpersonal skills

* Ability to multi-task

* Capability to work effectively in a quick-paced, ever-changing environment in a professional manner

* Desire to learn and become a part of a dynamic organization offering long-term career opportunities

What doe the job offer you?

* Steady full time hours

* $21 per hour

* 4% Vacation Pay

* Weekly Pay every Friday

Should you be interested in this position, apply today and follow up with one of our recruiters by phone or text - (519) 571 - 7910.

Not quite the opportunity for you, but are interested in receiving a $80 Bonus just for referring a friend? Ask us for more details!

*Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.*