Operations Support Agent/Rep

Industry

Financial Services

Advert ID

USA_438341

Location

Norcross

Job Type

Contract

Hours

Full-Time

Salary Range

USD14-18.50/hr

No. of Openings

1

Branch Information

Lawrenceville, GA - (USA) 1745 North Brown Road Suite 110 GA Lawrenceville , GA - 30043 Phone : 770-338-2305

ContactNumber

770-338-2305

Job Description

* Provides support to multiple stakeholders (including Client Services, Finance, and Operations) in responding to client paperwork needs.

* Fulfill client and team member requests for manifest documents. Communicate updates and respond to questions in a timely manner.

* Builds strong rapport with contacts through written and verbal communication.

* Reviews and audits incoming source documents for proper content/completeness as assigned, and assists in retraining efforts as needed.

* Performs research for service documents, including locating missing documents and updating systems as needed.

* Enters and updates data using various software packages (i.e. data management admin application, Sales-force, Word, Excel, Access) to maintain databases.

* Perform other duties as assigned, which are consistent with the operation and continuous improvement of the department.