Parts Counter Advisor

Industry

Manufacturing and Production

Advert ID

CAN_438723

Location

Ottawa

Job Type

Permanent

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Ottawa, ON - (CAN) 151 Slater Street Suite G-089 ON Ottawa , ON - K1P 5H3 Phone : 613-237-9070

ContactNumber

613-237-9070

Job Description

Our client, an equipment retailer who is currently located around the Vanier area, but relocating to the Stittsville area is looking for a front facing customer service representative in their parts department.



* Welcoming clients, identifying & responding to their needs;

* Offering information concerning warranties, pricing, parts quality, delivery times and

payment methods;

* Submitting quotes, following-up with clients and closing sales;

* Filling-out internal supporting documents for all transactions (credits, invoices, work

order, etc.);

* Contacting existing and new clients with information pertaining to promotions;

* Supporting the Service Department (supplying parts for technicians);

* Ensuring optimal product merchandising;

* Participating in inventory management;

* Handling product delivery and shipping & ensuring efficient organization of both;

* Efficiently maintaining work spaces;

* Respecting Health & Safety rules & regulations.

APPLICANTS SHOULD FIT THE FOLLOWING PROFILE

* High school diploma or parts training combined with 2-3 years of experience;

* DEP in Sales of Mechanical Parts & Accessories is an asset ;

* Knowledge of mechanical/heavy equipment parts;

* Good attitude becoming a sales & customer service expert;

* Excellent communication, sales & diplomacy skills;

* Versatile, responsible and possessing good team spirit;

* Knowledge of computer software;

* Perfectly bilingual (written and spoken) is a huge asset.