Bilingual Customer Service Representative (Work from Home)

Industry

Call Center and Customer Service

Advert ID

CAN_441035

Location

Markham

Job Type

Temporary

Hours

Full-Time

Salary Range

Up to CAD16/hr

No. of Openings

1

Branch Information

Markham, ON - (CAN) 7500-7560 Woobine Ave Unit F ON Markham , ON - L3R 1AB Phone : 905-695-1271

ContactNumber

905-695-1271

Job Description

The Job:



Are you looking for an enriching career, with growth and development opportunities? We may have the perfect opportunity for you! Our client hire people from all walks of life to assure they are constantly tenacious in our pursuit of excellence. They appreciate knowledge, openness and transparency and actively engage in communicating at all levels and to support you in your success!



Our client is focused on giving world-class customer service, and to provide the best solutions to their clients by doing research on their concerns, by giving options and resolving their issues all while offering the best service.



What's in it for you?

* Starting pay rate at $16.00.

* 40 hours a week

* Benefits starting after 6 months

* Professional advancement opportunities (eg. Quality Assurance, Training, Team Leader)

* Paid training

* Monthly Incentive Bonus

* Paid Vacation

* Employee Referral Bonuses

* Tons of overtime if interested



What we are looking for:

* Education: Minimum High School Diploma or equivalence required

* Hours of Availability: 9:00am to 9:30pm EST, including weekends and statutory holidays.

* Intermediate knowledge of personal computers, mobile devices, accessories, operating systems, software et computer technology terminology

* Experience: minimum 1 year of customer service

* Communication: excellent written and verbal in French and English

* Typing Speed: minimum 35 WPM, all while speaking with customers

* Able to self-manage and to work autonomously in a constantly-evolving environment

* Proficient time-management skills, including the ability to multi-task, organize and prioritize

* Capable of researching and grasping technical information on many tools/applications while speaking with customers



Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.