Customer Care Rep ll

Industry

Call Center and Customer Service

Advert ID

USA_442740

Location

Stuart

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD12.00/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI - 53212 Phone : 414-982-1960

ContactNumber

414-982-1960

Job Description

Manpower has an immediate opening for Customer Service Rep ll for one of our client in Stuart FL!



Essential Job Functions:



The Mastectomy Sales Representative performs initial or follow-up sales calls to prospective and current Mastectomy product customers.

Representative is responsible for ensuring that the customer contact in each prospective sales call meets the customer service and satisfaction experience.

Complete initial and follow-up calls on prospective leads via inbound and outbound calls/dialer to include identifying and resolving customer concerns within the process

Meet or exceed monthly departmental sales goals as established by Sales Ops management

Provide support and assistance to the outside sales force

Assists patients in the measurement and fitting for post Mastectomy product needs.

Track daily production and submit daily sales logs to direct supervisor

Assist other departments and team members when required or requested to help meet business needs.

Seeks continual education opportunities to remain up to date with products and processes



Basic Qualifications:



Customer Focus

Customer Service

Data Entry Skills

Listening, Phone Skills, Verbal Communication, Written Communication, Critical Thinking Skills, Building Relationships, People Skills, Interpersonal Savvy (Team Orientation), Problem Solving, Multi-Tasking



Shifts and Pay:

Must be able to work shifts ranging from 9:00am - 9:00pm Monday - Friday

$12.00 per hour



Education and/or Experience:

1 to 2 years related experience and/or training; or equivalent combination of education and experience.

High school diploma or GED