Retention Specialist - Permanent Full-time



Advert ID




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Branch Information

Markham, ON - (CAN) 7500-7560 Woobine Ave Unit F ON Markham , ON - L3R 1AB Phone : 905-695-1271



Job Description

Retention Specialist

Our client in the automobile services industry is currently seeking for a self-starting, customer and sales focused individual to be part of their dynamic team!

The Job:

* Providing real time sales support for inbound sales queues: managing call flows, providing first call resolution and satisfying customer/member expectations. Renew expired memberships

* Sell new memberships

* Solicit upgrades and add-ons to existing memberships

* Secure automatic credit card renewal (Express Renewal) on credit card sales

* Process sales transactions accurately in internal system

* Delivering exceptional customer service

* Providing appropriate product/service options that are tailored to the needs of the customer/member

What's in it for you?

* Permanent full time

* Benefits

* Highly competitive base and Commission pay

* Convenient work location in Markham

* Must be available to work within the hours of operation:

Monday - Thursday: 10am- 8pm

Friday- Saturday: 10am- 6pm

* We are looking for candidates to be flexible to work both day and evening shifts as well as Saturdays


* 1-2 years of experience in a sales environment

* Ability to adapt and work effectively within a variety of diverse situations

* Excellent customer service skills

* Strong sales aptitude

* Proficient in Microsoft Office Suite

* Excellent organizational and multi-tasking skills

Interested? Don't wait! Apply NOW!!

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Manpower Group recognizes importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower group, we are committed to providing accommodations, and will work with you to meet your needs.