Bilingual Customer Service Representative - Mississauga

Industry

Call Center and Customer Service

Advert ID

CAN_442954

Location

Mississauga

Job Type

Permanent

Hours

Full-Time

Salary Range

CAD39000.00-43000.00 per year

No. of Openings

1

Branch Information

Kitchener, ON - (CAN) 589 Fairway Road South Unit 5 ON Kitchener , ON - N2C 1X4 Phone : 519-571-7910

ContactNumber

519-571-7910

Job Description

Manpower is currently recruiting for Bilingual Customer Service Representatives on behalf of our client, a multinational home furnishings manufacturing supplier located in Mississauga, ON. This company seeks service-oriented bilingual professionals to perform top quality customer service. This company offers company standard benefits, and competitive and commensurate compensation.



Job Details:



*Competitive and commensurate compensation.

*Company standard benefits.

*Two weeks of vacation.



Job Duties:



*Greeting incoming visitors and customers professionally - directing them to relevant department or colleague, and by providing necessary paperwork.

*Taking inbound telephone calls - providing top quality customer service, demonstrating company and product knowledge, and providing troubleshooting and technical support.

*Processing customers' purchase orders and part orders, through receipt to shipping.

*Office administration work includes completing paperwork, filing, mailing invoices, arranging postal or courier shipments.

*Other duties as assigned.



Qualifications:



*3+ years of customer service experience in an office environment.

*Strong bilingual communication (both written and verbal) in English and French.

*Proven and demonstrated skill in customer service, time management, and problem-solving.

*Proficiency in MS Office applications, including Excel.

*Experience working with an ERP system. Experience working with Navison considered an asset.



We encourage all interested candidates to apply for immediate consideration.



Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.