Call Center Rep

Industry

Insurance

Advert ID

USA_443090

Location

Houston

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Houston, TX - Metro - (USA) 2100 West Loop South Suite 400 TX Houston , TX - 77027-3544 Phone : 713-386-1416

ContactNumber

713-386-1416

Job Description

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.







* Manage large amounts of inbound and outbound calls in a timely manner

* Follow communication "scripts" when handling different topics

* Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives

* Build sustainable relationships and engage customers by taking the extra mile