Call Center - Sales Representatives

Industry

Call Center and Customer Service

Advert ID

USA_443363

Location

Fenton

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Saint Louis, MO - (USA) 622 Emerson Road Suite 110 MO Creve Coeur , MO - 63141 Phone : 314-721-2152

ContactNumber

314-721-2152

Job Description

The Creve Coeur, MO Manpower is currently looking for energetic, outgoing and professional Call Center Sales Representatives in the Fenton, MO area.



Job Summary: Maximize sales opportunities by effectively answering and handling inbound (some outbound) calls in an effort to acquire new customers, and offering them additional products and services.



MAJOR DUTIES AND RESPONSIBILITIES



* Establish and maintain a high level of customer satisfaction, professionalism and courtesy during all transactions.

* Consistently meet or exceed weekly and monthly sales activity goals by utilizing sound telephone based selling techniques.

* Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc.

* Effectively and efficiently sell products and services to prospective customers and maximize additional revenue from existing customers by selling incremental products and services through use of recommended sales techniques. Identify and maximize up selling and cross selling sales opportunities.

* Ability to learn and master order processing billing system regarding all aspects of new sales order entry, order inquiries, and other tools and functions as they relate to the inbound sales function.

* Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing and prospective customers.

* Work with other departments, as necessary, to resolve customer issues.

* Perform other duties as required by supervisor.



WORKING CONDITIONS



* Call Center type environment

* Variable hours; schedule will depend on ranking amongst your team mates. Call Center hours from 7a-9p. May include weekend hours and holidays.



REQUIRED QUALIFICATIONS



Skills/Abilities and Knowledge



* Ability to apply appropriate sales techniques and demonstrate sustained achievement of stated sales goals

* Strong computer and consumer electronics skills

* Ability to use personal computer and appropriate software applications to include billing system and other role-related tools

* Excellent verbal and written communication skills

* Excellent organizational skills

* Ability to prioritize and organize effectively

* Ability to show judgment and initiative and to accomplish job duties

* Ability to perform job at workstation for prolonged periods of time



Education



* High school diploma or equivalent



Related Work Experience



* Minimum 2 years call center sales experience



This is a temporary position that will go thru about August of 2019. Pay is $13 hourly. Must have an updated resume for consideration.



To apply, go to Manpower.com or call Heather at 314-692-4215 with further questions.