Billing/Invoice Coordinator

Industry

Accountancy

Advert ID

USA_443462

Location

Houston

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Manpower Global Enterprise - (USA) 100 Manpower Place WI Milwaukee , WI - 53212 Phone : -

ContactNumber

-

Job Description

This position requires a high energy level with a focus toward customers and a strong desire to succeed. Excellent organizational skills, attention to detail and excellent communication skills are required.



Duties Include:



Validate and complete Billing/Invoicing for a high volume of service repair requests daily.

Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed.

Reassign work as needed, making judgments based on current workloads & priorities.

Regular contact of customer to communicate status changes.

Professionally field customer complaints and attempt to resolve, involving supervisor when necessary. · Maintain inventory and supplies needed to perform work and fill the logistics coordinator roll, which includes sourcing, ordering and tracking needed parts and supplies.

Qualification:



High School or equivalent 3 years experience in customer service repair /dispatching.

Proficient with computers, Windows applications (Oracle experience a plus).